Front Line Associate - Cash Handling & Customer Service

Vantage Financial Corporation; Dinalupihan; On-site; PHP 167,000 - 279,000; Full time

Benefits offered by this job

Above-average compensation package

14th month pay

Health benefits and Group Life Insur­a

Rice Subsidy

Uniform

Other remuneration packages

subject to company policies

Job summary

Vantage Financial Corporation in Dinalupihan, Bataan, a Western Union agent, seeks a Front Line Associate (full-time) to greet customers, handle transactions, and promote e-Biz services. The role requires a 4-year degree and a friendly, professional demeanor.

Cash handling and customer service experience are advantageous, with site-appropriate location suitability emphasized. The position focuses on client calls/visits to boost transactions, cross-selling Western Union and other services, and

Qualifications

• Graduate of any 4 year course.
• Overall pleasing personality.
• Preferably near work location / strategic location.
• Cash handling and customer service experiences’ an advantage but not required.

Responsibilities

• Conducts client calls/visits to boost transactions and profitability.
• Promotes e-Biz as a one-stop shop, cross-selling Western Union and other services.
• Coordinates with Marketing for product launches and promotions.
• Handles OTC transactions per company guidelines.
• Follows escalation procedures for transactions beyond authority.
• Performs start/end-of-day protocols (vault opening, cash count, filing, etc.).
• Prepares and submits accurate branch reports on time.
• Conduct cash withdrawals and deposits at the bank to maintain optimal cash levels for branch operations.
• Reports transaction errors and discrepancies promptly.

Skills

Customer service

Cash handling

Pleasing personality

Education

Bachelor's degree or 4-year course

Job description

Vantage Financial Corporation in Dinalupihan, Bataan, a Western Union agent, seeks a Front Line Associate (full-time) to greet customers, handle transactions, and promote e-Biz services. The role requires a 4-year degree and a friendly, professional demeanor.

Cash handling and customer service experience are advantageous, with site-appropriate location suitability emphasized. The position focuses on client calls/visits to boost transactions, cross-selling Western Union and other services, and