Front Desk Customer Care Assistant

Mangojob- Recruitment Platform | Jobs & Hiring App; Makati; Presencial; PHP 201 000 - 268 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

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Resumo da oferta

Mangojob- Recruitment Platform | Jobs & Hiring App in Makati is seeking a Customer Service Assistant to provide front-line support for routine customer requests and basic service transactions.

The ideal candidate is organized, capable in the relevant field, and able to work professionally with the assigned team. Fresh graduates are welcome, and English/Filipino communication is required.

Qualificações

• Senior High School Graduate or College Level/Graduate.
• No prior experience required; customer-facing experience is an advantage.
• Able to communicate clearly in English and Filipino.
• Basic computer, encoding, and recordkeeping skills.
• Fresh graduates may apply.

Responsabilidades

• Welcome customers and identify the assistance or information they need.
• Handle routine requests, forms, account updates, or service inquiries according to procedure.
• Direct complex concerns to the correct specialist or department.
• Maintain accurate customer records, logs, and supporting documents.
• Support daily service desk, reception, or customer care activities as assigned.

Conhecimentos

Customer service

Communication

English and Filipino

Formação académica

Senior High School Graduate

College Level/Graduate

Ferramentas

Basic computer

Descrição da oferta de emprego

Mangojob- Recruitment Platform | Jobs & Hiring App in Makati is seeking a Customer Service Assistant to provide front-line support for routine customer requests and basic service transactions.

The ideal candidate is organized, capable in the relevant field, and able to work professionally with the assigned team. Fresh graduates are welcome, and English/Filipino communication is required.