Customer Service Assistant

Mangojob- Recruitment Platform | Jobs & Hiring App; Makati; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Anniversary Gifts

Holiday Gifts

Job summary

Mangojob- Recruitment Platform | Jobs & Hiring App in Makati is seeking a Customer Service Assistant to provide front-line support for routine customer requests and basic service transactions.

The ideal candidate is organized, capable in the relevant field, and able to work professionally with the assigned team. Fresh graduates are welcome, and English/Filipino communication is required.

Qualifications

• Senior High School Graduate or College Level/Graduate.
• No prior experience required; customer-facing experience is an advantage.
• Able to communicate clearly in English and Filipino.
• Basic computer, encoding, and recordkeeping skills.
• Fresh graduates may apply.

Responsibilities

• Welcome customers and identify the assistance or information they need.
• Handle routine requests, forms, account updates, or service inquiries according to procedure.
• Direct complex concerns to the correct specialist or department.
• Maintain accurate customer records, logs, and supporting documents.
• Support daily service desk, reception, or customer care activities as assigned.

Skills

Customer service

Communication

English and Filipino

Education

Senior High School Graduate

College Level/Graduate

Tools

Basic computer

Job description

Negotiable

On-site - Makati No Exp Required High/Senior High School Full-time

Employee Recognition and Rewards

Anniversary Gifts, Holiday Gifts

Government Mandated Benefits

Job Description

The Customer Service Assistant will provide front-line assistance for routine customer requests and basic service transactions. The successful candidate should be organized, capable in the relevant field, and able to work professionally with the assigned team.

Responsibilities

• Welcome customers and identify the assistance or information they need.
• Handle routine requests, forms, account updates, or service inquiries according to procedure.
• Direct complex concerns to the correct specialist or department.
• Maintain accurate customer records, logs, and supporting documents.
• Support daily service desk, reception, or customer care activities as assigned.

Job Requirements

• Senior High School Graduate / College Level / College Graduate.
• No prior experience required; customer-facing experience is an advantage.
• Friendly, courteous, and able to communicate clearly in English and Filipino.
• Basic computer, encoding, and recordkeeping skills.
• Able to follow procedures and work accurately with customer information.
• Fresh graduates and qualified first-time applicants may apply.