Front Desk and Customer Experience Specialist

Dempsey Resource Management Inc.; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A reputable resource management company in Quezon City is looking for a Customer Service Representative to handle calls, provide information, and assist customers efficiently. Candidates should possess a 4-year degree in Business, excellent communication skills, and a positive attitude toward customer service. Fresh graduates are encouraged to apply, and a willingness to work flexible hours is essential. This role requires organizational skills and empathy in all customer interactions.

Qualifications

• Graduate of a 4-year Business Course.
• Pleasing personality with strong communication skills.
• Fresh graduates are welcome to apply.
• Availability for a flexible schedule.

Responsibilities

• Answering and making phone calls.
• Providing accurate information to customers.
• Recording requests and complaints.
• Redirecting calls to relevant departments.
• Maintaining an updated database.

Skills

Excellent verbal communication skills

Good computer skills

Organizational and prioritization skills

Positive attitude and customer orientation

Empathy and patience

Education

Graduate of 4 years Business Course

Completed high school education

Job description

A reputable resource management company in Quezon City is looking for a Customer Service Representative to handle calls, provide information, and assist customers efficiently. Candidates should possess a 4-year degree in Business, excellent communication skills, and a positive attitude toward customer service. Fresh graduates are encouraged to apply, and a willingness to work flexible hours is essential. This role requires organizational skills and empathy in all customer interactions.