Front Desk & Customer Experience Associate

Advance Marketing; Quezon City; On-site; PHP 223,200 - 334,800; Full time

Job summary

A leading marketing firm in Quezon City is looking for a Receptionist to manage phone calls, process transactions, and provide excellent customer service. The ideal candidate should have proven experience and strong communication abilities. Responsibilities include multitasking in a busy environment, handling client queries, and maintaining office equipment. This is a full-time, on-site position requiring at least a college education.

Qualifications

• Proven work experience as a Receptionist, Front Desk Representative or similar role.
• Excellent communication abilities (verbal, phone and email) with a customer service attitude.
• Hands-on experiences with office equipment, like printers and POS systems.

Responsibilities

• Processing transactions (cash and credit cards) and issuing receipts.
• Capable of multitasking and managing a multiple-line phone system.
• Answers clients’ phone calls, needs, queries and addresses complaints.

Skills

Help Desk

MS Office

Scheduling

Time Management

Data Entry

Analytical Skills

Organizational Skills

Written Communication

Support

Education

At least college level

Job description

A leading marketing firm in Quezon City is looking for a Receptionist to manage phone calls, process transactions, and provide excellent customer service. The ideal candidate should have proven experience and strong communication abilities. Responsibilities include multitasking in a busy environment, handling client queries, and maintaining office equipment. This is a full-time, on-site position requiring at least a college education.