Front Desk & Customer Care Specialist

Esquiretech Corp.; Taguig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A technology-focused service company in Metro Manila is looking for a customer service representative. Responsibilities include responding to inquiries, resolving complaints, and maintaining customer satisfaction. The ideal candidate has at least 6 months of experience, is trustworthy, and can manage stress effectively. This role offers a chance to enhance customer interactions and support services.

Qualifications

• At least 6 months experience in customer service or telecommunications.
• Ability to handle stress and customer complaints effectively.
• Basic knowledge of customer service principles.

Responsibilities

• Maintain a positive and professional attitude toward customers.
• Respond promptly to customer inquiries across various channels.
• Keep records of customer interactions and transactions.

Skills

Customer Complaint Handling

Empathy

Communication

Stress Management

Education

College level or SHS Graduate

Job description

A technology-focused service company in Metro Manila is looking for a customer service representative. Responsibilities include responding to inquiries, resolving complaints, and maintaining customer satisfaction. The ideal candidate has at least 6 months of experience, is trustworthy, and can manage stress effectively. This role offers a chance to enhance customer interactions and support services.