Customer Support & Call Center Specialist

Dempsey Resource Management Inc.; Quezon City; On-site; PHP 279,000 - 390,600; Full time

Job summary

A recruitment agency is seeking a customer service representative located in Quezon City. The role requires a graduate of a 4-year Business course with excellent verbal communication skills and the ability to handle customer interactions effectively. Fresh graduates are encouraged to apply. Responsibilities include answering calls, providing customer information, and maintaining databases. This position offers an opportunity for those looking to kick-start their careers in customer service, in a vibrant work environment.

Qualifications

• Fresh Graduates are welcome to apply.
• Previous experience in a similar role is preferred.
• Pleasing personality and positive attitude are essential.

Responsibilities

• Answering and making phone calls.
• Providing accurate and clear information to customers.
• Recording requests and complaints.
• Maintaining an updated database.
• Collaborating with other departments to resolve issues.

Skills

Excellent verbal communication skills

Customer orientation

Ability to work under pressure

Organizational and prioritization skills

Good computer skills

Foreign language skills

Education

Graduate of 4 years Business Course

Completed high school education

Job description

A recruitment agency is seeking a customer service representative located in Quezon City. The role requires a graduate of a 4-year Business course with excellent verbal communication skills and the ability to handle customer interactions effectively. Fresh graduates are encouraged to apply. Responsibilities include answering calls, providing customer information, and maintaining databases. This position offers an opportunity for those looking to kick-start their careers in customer service, in a vibrant work environment.