Fresh Graduate are welcome to apply! CSR- alabang site

Sagility Philippines B.V. Branch Office; Mandaluyong; On-site; PHP 25,000 - 30,000; Full time

Benefits offered by this job

Government Mandated Benefits: 13th Month Pay, Paid Holidays, SSS/GSIS

Health & Wellness: HMO

Maternity & Paternity Leave

Sick Leave

Vacation Leave

Job summary

A customer service provider in Mandaluyong is seeking fresh graduates for a full-time CSR position. Responsibilities include assisting customers via phone, resolving inquiries, and maintaining records. The ideal candidate will possess strong communication skills and a positive attitude. Benefits include government-mandated benefits, health insurance, and leave entitlements.

Qualifications

• No work experience required for Bachelor's degree holders.
• 1 year of experience for SHS Graduates.
• 2 years of experience for HS old curriculum graduates.

Responsibilities

• Assist customers with inquiries via phone.
• Resolve issues promptly to ensure customer satisfaction.
• Document interactions and update customer records.

Skills

Strong communication

Problem-solving

Multitasking

Education

Bachelor’s degree in any field

Senior High School Graduate

High School old curriculum

Job description

Overview

Fresh Graduate are welcome to apply! CSR- alabang site

Sagility Philippines B.V. Branch Office

On-site - Mandaluyong No Exp Required Bachelor Full-time

Job Description

Responsibilities

• Assist customers with inquiries via phone.
• Resolve issues promptly and effectively to ensure customer satisfaction.
• Maintain a positive, empathetic attitude toward customers at all times.
• Document interactions and update customer records as needed.
• Work closely with team members to improve service processes.

Qualifications

• Bachelor’s degree in any field (no work Experience).
• SHS Graduate (1 Year exp).
• HS old curriculum (2 years BPO exp).
• Strong communication, problem-solving, and multitasking abilities.
• Office environment, standard working hours, may involve shift work.
• Patience, empathy, and a positive attitude towards customer service.

Benefits

• Government Mandated Benefits: 13th Month Pay, Paid Holidays, SSS/GSIS
• Insurance Health & Wellness: HMO
• Maternity & Paternity Leave, Sick Leave, Vacation Leave

Working Location & Safety

Office location: Sagility Philippines B.V. Branch Office, Mandaluyong. If the position requires you to work overseas, please be vigilant and beware of fraud. If you encounter an employer who has the following actions during your job search, please report it immediately:

• withholds your ID,
• requires you to provide a guarantee or collects property.