OPEN FOR FRESH GRADUATES| Healthcare Customer Representative| 19k Salary Package

Sagility Philippines B.V. Branch Office; Muntinlupa; On-site; PHP 192,956 - 231,123; Full time

Benefits offered by this job

Health Insurance

Life Insurance

Professional Development

Job summary

A healthcare service provider is looking for a Healthcare Customer Representative to assist clients in navigating their healthcare services. This role is open to fresh graduates, requiring a Bachelor's degree in a related field or second-year college status with relevant customer service experience. Responsibilities include responding to inquiries, documenting interactions, and ensuring client satisfaction in an office environment. A competitive salary package is offered, along with various benefits.

Qualifications

• Bachelor’s degree in a relevant field or second year college completed with 6 months customer service experience.
• No BPO experience required, but strong communication and interpersonal skills are essential.
• Empathetic, detail-oriented, and customer-focused qualities are important for success in this role.

Responsibilities

• Respond to customer inquiries regarding healthcare services.
• Assist clients in understanding their healthcare options.
• Document and manage customer interactions accurately.
• Collaborate with healthcare professionals to resolve client issues.
• Maintain records and update client information.

Skills

Strong communication skills

Interpersonal skills

Empathy

Detail-oriented

Customer-focused

Education

Bachelor's degree in a relevant field

Second year college with 6 months customer service experience

Job description

OPEN FOR FRESH GRADUATES | Healthcare Customer Representative | 19k Salary Package

Sagility Philippines B.V. Branch Office

On-site - Muntinlupa; No Exp Required; Bachelor; Full-time

Job Description

Description

• Respond to customer inquiries regarding healthcare services.
• Provide assistance to clients in understanding their healthcare options.
• Accurately document and manage customer interactions.
• Collaborate with healthcare professionals to resolve client issues.
• Maintain records and update client information as necessary.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field / Second year college completed with 6 months Customer service WORK EXPERIENCE
• Experience Level: 0-6 months (NO BPO EXP required)
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Empathetic, detail-oriented, and customer-focused.
• Working Conditions: Office environment in Alabang; standard working hours.

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, Life Insurance

Professional Development

Professional Development

Notes

Preview