Night-Shift CSR: Fresh Grads Welcome, HMO Day 1

SAGILITY PHILIPPINES B.V. BRANCH OFFICE; Quezon City; On-site; PHP 201,000 - 268,000; Full time

Benefits offered by this job

Night diff 20%

HMO Day One

Dependent on HMO

14th Month Pay

Annual raise

Job summary

SAGILITY PHILIPPINES B.V. BRANCH OFFICE in Quezon City, Metro Manila, is hiring dedicated Customer Service Representatives for a full-time role. A training program starts on 26 October to prepare you for success in handling inquiries via phone, email, and other channels.

The position emphasizes strong English communication, problem-solving, and teamwork. Bridgetowne site offers growth opportunities and a structured onboarding process.

Qualifications

• College graduate with or without work experience.
• 2nd year or 2 years associate graduate with 6mos customer service exp.
• Amenable to work in Bridgetowne, Quezon City.
• Above average English communication skills.
• Good interpersonal skills.
• Analytical and problem solving skills.
• Good comprehension skills.
• Knowledgeable in MS Office and Browsing.

Responsibilities

• Providing exceptional customer service to our clients via phone, email, and other communication channels
• Responding to customer inquiries and resolving their issues in a timely and efficient manner
• Documenting customer interactions and maintaining accurate records
• Identifying opportunities to improve customer satisfaction and service delivery
• Collaborating with cross-functional teams to ensure seamless customer experiences
• Adhering to company policies, procedures, and quality standards

Skills

English communication

Interpersonal skills

Analytical thinking

Problem solving

Comprehension skills

MS Office & Browsing

Education

College graduate

2nd year/2-year assoc with 6m CS exp

Tools

MS Office

Browsing

Job description

SAGILITY PHILIPPINES B.V. BRANCH OFFICE in Quezon City, Metro Manila, is hiring dedicated Customer Service Representatives for a full-time role. A training program starts on 26 October to prepare you for success in handling inquiries via phone, email, and other channels.

The position emphasizes strong English communication, problem-solving, and teamwork. Bridgetowne site offers growth opportunities and a structured onboarding process.