French Bilingual Finance Associate (Accounts Payable / P2P)

Manpower Outsourcing Services, Inc.; Metro Manila; Hybrid; PHP 446,000 - 893,000; Part time

Job summary

Manpower Outsourcing Services, Inc. is seeking a French bilingual Finance Associate to support our Requisition-to-Pay operations.

The role blends Accounts Payable and procurement duties with customer service, handling invoices, payments, and PO inquiries in a fast-paced, international environment. The ideal candidate will be fluent in French and English, detail-oriented, and comfortable working in a hybrid setup at our Philippines location.

Qualifications

• MUST HAVE: Fluency in French and English, both written and spoken.
• 0-2 years of experience in Accounts Payable, Finance, Procurement, Shared Services, or a related field.
• Strong analytical, problem-solving, and organizational skills.
• Excellent communication and customer service skills.
• High attention to detail and accuracy.
• Ability to multitask and manage cases in a fast-paced environment.
• Willingness to work mid-shift schedules, including holidays when required.
• Preferred: Experience supporting Finance, Procurement, or Accounts Payable operations in a shared services environment.
• Preferred: Familiarity with the Requisition-to-Pay (R2P) or Procure-to-Pay (P2P) process.
• Preferred: Knowledge of SAP, ServiceNow, ticketing systems, or other ERP platforms.

Responsibilities

• Review and verify invoices to ensure accurate and timely processing and payment.
• Investigate invoice and payment issues, identify root causes, and coordinate appropriate resolutions.
• Monitor purchase requisitions (PRs) and purchase orders (POs), including their status and relationship to invoices.
• Reconcile Accounts Payable transactions and resolve discrepancies.
• Assist in maintaining accurate supplier records and financial documentation.
• Escalate complex cases to the appropriate support teams when necessary.
• Respond to employee and supplier inquiries through phone calls, emails, and chat.
• Provide clear, professional, and timely assistance regarding invoices, payments, procurement processes, and related concerns.
• Log and manage inquiries through case management and ticketing systems.
• Collaborate with cross-functional teams to resolve concerns and meet service-level agreements (SLAs).

Skills

French language

English language

Analytical thinking

Customer service

Multitasking

Tools

SAP

ServiceNow

Ticketing systems

ERP platforms

Job description

About the role

We are looking for a French Bilingual Finance Associate to support our Requisition-to-Pay (R2P) operations. This role combines Accounts Payable and procurement-related responsibilities with customer service, assisting internal business requesters and external suppliers with invoice, payment, and purchase order inquiries. The ideal candidate is fluent in French and English, detail-oriented, customer-focused, and comfortable working in a fast-paced, international environment.

• Location: BGC, Taguig, Philippines
• Work Setup: Hybrid (subject to client requirements)
• Schedule: Mid-shift, supporting EMEA operations
• Employment Type: Project-based / Contractual (Probationary)

Key responsibilities

• Review and verify invoices to ensure accurate and timely processing and payment.
• Investigate invoice and payment issues, identify root causes, and coordinate appropriate resolutions.
• Monitor purchase requisitions (PRs) and purchase orders (POs), including their status and relationship to invoices.
• Reconcile Accounts Payable transactions and resolve discrepancies.
• Assist in maintaining accurate supplier records and financial documentation.
• Escalate complex cases to the appropriate support teams when necessary.
• Respond to employee and supplier inquiries through phone calls, emails, and chat.
• Provide clear, professional, and timely assistance regarding invoices, payments, procurement processes, and related concerns.
• Log and manage inquiries through case management and ticketing systems.
• Collaborate with cross-functional teams to resolve concerns and meet service-level agreements (SLAs).

About you

• MUST HAVE: Fluency in French and English, both written and spoken.
• 0-2 years of experience in Accounts Payable, Finance, Procurement, Shared Services, or a related field.
• Strong analytical, problem-solving, and organizational skills.
• Excellent communication and customer service skills.
• High attention to detail and accuracy.
• Ability to multitask and manage cases in a fast-paced environment.
• Willingness to work mid-shift schedules, including holidays when required.
• Preferred: Experience supporting Finance, Procurement, or Accounts Payable operations in a shared services environment.
• Preferred: Familiarity with the Requisition-to-Pay (R2P) or Procure-to-Pay (P2P) process.
• Preferred: Knowledge of SAP, ServiceNow, ticketing systems, or other ERP platforms.