Freight Forwarder, Sea Freight

DSV Road GmbH; Parañaque; On-site; PHP 1,233,045 - 1,849,568; Full time

Job summary

Dsv Air & Sea SAU in Parañaque is looking for a dedicated professional to manage import and export seafreight shipments. The ideal candidate should have relevant operational experience and a strong understanding of customer requirements in logistics.

Applicants must hold a 4-year degree and possess skills in CW1 and MS Office, with effective communication in English. This full-time position offers opportunities to work within a multinational environment.

Qualifications

• Minimum 1 year of relevant operational experience in seafreight forwarding.
• Preferably with experience in a multinational freight forwarding company.
• Knowledge of local customs regulations and documentation requirements.

Responsibilities

• Monitor, coordinate, and manage import and export seafreight shipments.
• Arrange bookings with carriers and coordinate with DSV offices and agents.
• Ensure timely dispatch of shipment documents and operational updates.
• Provide complete and accurate documentation packages to customers.

Skills

Organizational skills

Attention to detail

Effective communication skills (English)

Customer service

Education

4-year bachelor's degree

Tools

CW1

MS Office applications

Job description

Job Req Number: 109786
Time Type: Full Time

Responsibilities

• Monitor, coordinate, and manage import and export seafreight shipments from booking to delivery/completion.
• Arrange bookings with carriers, co-loaders, and coordinate with DSV origin/destination offices and agents.
• Ensure timely dispatch of shipment documents, pre-alerts, and operational updates.
• Receive, verify, and send documents to customers and brokers as required.
• Open, manage, and finalize job files in accordance with SOPs and operational timelines.
• Secure cost acceptance from overseas agents/vendors and ensure timely and accurate billing to clients.
• Execute House Bill of Lading (HBL) in CW1 upon receipt of complete documents (export).
• Prepare and submit manifests electronically to the Bureau of Customs or master consolidator (import).
• Prepare release documents for brokers such as Delivery Order (DO), Container Guarantee, Authorization, etc.
• Ensure original documents are properly surrendered and charges settled before releasing endorsed documents.
• Provide complete and accurate documentation packages to customers and relevant stakeholders.
• Perform proper file archiving and document control.
• Ensure all mandatory data fields and shipment milestones are accurately and promptly updated in CW1.
• Upload manifests, released documents, and other required files into CW1.
• Maintain high data integrity and ensure compliance with DSV’s global data quality standards.
• Conduct weekly file checks and ensure all jobs comply with internal and external requirements.
• Respond effectively and professionally to emails, inquiries, and operational concerns from DSV offices, clients, carriers, and brokers.
• Understand customer requirements regarding information flow, transportation, warehousing, and logistics.
• Handle customer service tasks related to coordination, document handling, and status updates.
• Provide internal and external reports as required.
• Ensure compliance with customs requirements, document processing standards, and shipment visibility procedures.
• Coordinate customs clearance activities with brokers where applicable.
• Ensure accuracy and timeliness of e‑manifest transmission, document releases, and shipment milestones.
• Support billing processes by ensuring documents are complete, charges are correct, and job files are ready for timely invoice dispatch.

Qualifications

• Graduate of at least a 4‑year bachelor's degree.
• Minimum 1 year of relevant operational experience in seafreight forwarding.
• Preferably with experience in a multinational freight forwarding company.
• Comprehensive understanding of customer requirements across transportation, warehousing, and logistics.
• Proficient in using CW1 and MS Office applications.
• Knowledge of local customs regulations and documentation requirements.
• Strong organizational skills, attention to detail, and ability to manage multiple tasks.
• Effective communication skills in English (verbal and written).
• High level of business administration competence.