Freight Broker

iSupport Worldwide; Pasig; On-site; PHP 250,000 - 420,000; Full time

Job summary

iSupport Worldwide is seeking a Freight Broker in the Philippines to act as an intermediary between shippers and carriers, coordinating loads and ensuring timely pickups and deliveries. You will track shipments, provide updates, and document activities for the team.

The role requires 2–4 years in trucking or freight brokerage, with the ability to stay calm under pressure and communicate clearly. After-hours availability is a plus.

Qualifications

• 2-4 years of trucking, freight brokerage experience with basic knowledge of the trucking industries.

Responsibilities

• Coordinate transportation of goods and assign loads to drivers.
• Monitor shipments start to finish and provide updates to customers.
• Negotiate rates with carriers and prepare delivery/pickup documents.
• Answer calls and escalate to on-call manager for assistance.

Skills

Trucking experience

Freight brokerage

Negotiation

Load coordination

Job description

Job description:

Freight Broker

acts as an intermediary between shipper and carrier to facilitate the transportation of goods, dispatcher is responsible for coordinating the transportation of goods assigning loads to drivers, ensuring timely deliveries and pickups, Tracking is responsible for monitoring all shipments, using tracking software to provide accurate updates to customers and internal team for pickups and deliveries with updates put into system.

These positions require the utmost responsibility to focus and maintain time awareness. Ability to stay calm under pressure, have a clear voice to be able to communicate effectively.

As a Freight Broker you will identify qualified carriers, negotiate rates, provide all documents needed for deliveries and or pickups, monitor the shipments start to finish and or pass off to team mate at end of shift to follow up.

When a Carrier or customer calls in you are required to answer questions and or follow up with on call manager for assistance.

Requirements

• Required:

2-4 years of trucking, freight brokerage experience with basic knowledge of the trucking industries

• Who can work After-Hours candidate
• Broker loads