Fraud Investigation Specialist I

Home Credit Philippines; Cagayan de Oro; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Permanent dayshift schedule

Up to 50% variable performance-based-b

HMO on Day 1 and HMO dependents

Access to mental health and wellness"

Wellness Leaves and Birthday Leave

Internal career mobility options

Local and international learning"

Job summary

Home Credit Philippines is seeking an Investigation Specialist to review and investigate assigned cases, confirm fraudulent applications, identify fraud type, modus operandi, and involved parties, and represent the company in prosecution and litigation as needed.

The role includes managing cases for the AOR performance, conducting investigations with available tools, sending accurate reports within SLA, and contributing to anti-fraud awareness and loss recovery.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration, Criminology or related field.
• Defensive Driving Skills.
• Knowledge of Microsoft Applications (Word, Excel, PowerPoint, Teams and Outlook).
• Knowledge on rules of court - criminal procedures.
• Knowledge on rules of procedure for small claims cases.

Responsibilities

• Manages the cases of the AOR performance assigned.
• Conducts investigation on cases of possible fraudulent activities, verifies submitted information using any available methods, tools and resources and sends accurate report within agreed SLA.
• Conducts Anti Fraud Awareness on his/her assigned AOR.
• Collects, analyzes, and reports new and recurring fraud trends based on data from investigation results.
• Constantly reviews investigation process and procedures and recommends process improvements.
• Represents the company and testifies in prosecution and litigation of criminal cases and assists in recovery of losses and damages.
• Performs all other tasks as directed by the Superiors.

Skills

Defensive Driving

Criminal procedure knowledge

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Information Technology

Bachelor’s degree in Engineering

Bachelor’s degree in Business Administration

Bachelor’s degree in Criminology

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Microsoft Teams

Microsoft Outlook

Job description

Home Credit Philippines is seeking an Investigation Specialist to review and investigate assigned cases, confirm fraudulent applications, identify fraud type, modus operandi, and involved parties, and represent the company in prosecution and litigation as needed.

The role includes managing cases for the AOR performance, conducting investigations with available tools, sending accurate reports within SLA, and contributing to anti-fraud awareness and loss recovery.