Investigation Specialist I

Home Credit Philippines; Cagayan de Oro; On-site; PHP 279,000 - 469,000; Full time

Benefits offered by this job

Permanent dayshift schedule

Up to 50% variable performance-based-b

HMO on Day 1 and HMO dependents

Access to mental health and wellness"

Wellness Leaves and Birthday Leave

Internal career mobility options

Local and international learning"

Job summary

Home Credit Philippines is seeking an Investigation Specialist to review and investigate assigned cases, confirm fraudulent applications, identify fraud type, modus operandi, and involved parties, and represent the company in prosecution and litigation as needed.

The role includes managing cases for the AOR performance, conducting investigations with available tools, sending accurate reports within SLA, and contributing to anti-fraud awareness and loss recovery.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Business Administration, Criminology or related field.
• Defensive Driving Skills.
• Knowledge of Microsoft Applications (Word, Excel, PowerPoint, Teams and Outlook).
• Knowledge on rules of court - criminal procedures.
• Knowledge on rules of procedure for small claims cases.

Responsibilities

• Manages the cases of the AOR performance assigned.
• Conducts investigation on cases of possible fraudulent activities, verifies submitted information using any available methods, tools and resources and sends accurate report within agreed SLA.
• Conducts Anti Fraud Awareness on his/her assigned AOR.
• Collects, analyzes, and reports new and recurring fraud trends based on data from investigation results.
• Constantly reviews investigation process and procedures and recommends process improvements.
• Represents the company and testifies in prosecution and litigation of criminal cases and assists in recovery of losses and damages.
• Performs all other tasks as directed by the Superiors.

Skills

Defensive Driving

Criminal procedure knowledge

Education

Bachelor’s degree in Computer Science

Bachelor’s degree in Information Technology

Bachelor’s degree in Engineering

Bachelor’s degree in Business Administration

Bachelor’s degree in Criminology

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Microsoft Teams

Microsoft Outlook

Job description

About The Job

The Investigation Specialist's role is to review and investigate assigned cases, confirms fraudulent applications, identify the fraud type, modus, people or entities involved and represent the company in prosecution and litigation of cases as needed.

The Investigation Specialist's role is to review and investigate assigned cases, confirms fraudulent applications, identify the fraud type, modus, people or entities involved and represent the company in prosecution and litigation of cases as needed.

What You'll Do

• Manages the cases of the AOR performance assigned.
• Conducts investigation on cases of possible fraudulent activities, verifies submitted information using any available methods, tools and resources and sends accurate report within agreed SLA.
• Conducts Anti Fraud Awareness on his/her assigned AOR.
• Collects, analyzes, and reports new and recurring fraud trends based on data from investigation results.
• Constantly reviews investigation process and procedures and recommends process improvements.
• Represents the company and testifies in prosecution and litigation of criminal cases and assists in recovery of losses and damages.
• Performs all other tasks as directed by the Superiors.

What You Need To Have

• Bachelor’s degree in Computer Science , Information Technology, Engineering, Business Administration, Criminology or any related field
• Defensive Driving Skills
• Knowledge of Microsoft Applications (Word, Excel, Powerpoint , Teams and Outlook)
• Knowledge on rules of court - criminal procedures
• Knowledge on rules of procedure for small claims cases

Job Perks You'll Enjoy

• Permanent dayshift schedule
• Up to 50% variable performance-based bonus
• HMO on Day 1 and HMO dependents coverage including same-sex partners
• Access to mental health and wellness partners
• Wellness Leaves and Birthday Leave
• Internal career mobility options
• Local and international learning opportunities

Empower Filipinos with innovative financial solutions at Home Credit Philippines.

At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.

We're all about creating a welcoming place where everyone feels valued for who they are. This means that we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions. When it comes to hiring, everyone gets a fair look. It doesn't matter where you're from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.

Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.