Fraud Investigation & Data Integrity Specialist

Salmon Group; Philippines; On-site; PHP 420,000 - 540,000; Full time

Job summary

Salmon Group is seeking a detail-oriented Investigation Specialist to support anti-fraud operations and case handling in the Philippines. You will manage cases, perform callouts, validate data and conduct initial investigations to ensure accuracy and proper routing.

Collaborate with investigation and forensic teams to collect and analyze digital evidence, and maintain the integrity of fraud prevention processes while delivering timely insights to stakeholders.

Qualifications

• Bachelor's degree in Criminology or related field.
• Experience in investigation or security is preferred.
• Strong written and verbal communication skills.

Responsibilities

• Manages cases received thru Shared Mailbox and Hotline.
• Perform callouts according to the antifraud workflow.
• Review client information before and during calls using the Bank's system and other resources.
• Conduct Initial Investigation of Cases Triggered or received from other departments.
• Communicate with clients or related parties to verify data integrity.
• Check correctness of triggers and route to appropriate department.
• Ensure data gathered for End to End investigation.
• Provide technical support to collect, preserve, process, analyze and interpret digital evidence from open sources.

Skills

Microsoft Excel

Microsoft Word

PowerPoint

Communication

Education

Bachelor's degree in Criminology or related field

Job description

Salmon Group is seeking a detail-oriented Investigation Specialist to support anti-fraud operations and case handling in the Philippines. You will manage cases, perform callouts, validate data and conduct initial investigations to ensure accuracy and proper routing.

Collaborate with investigation and forensic teams to collect and analyze digital evidence, and maintain the integrity of fraud prevention processes while delivering timely insights to stakeholders.