Fraud Investigation Associate

Risewave Consulting, Inc.; Quezon City; On-site; PHP 279,000 - 670,000; Full time

Job summary

Risewave Consulting, Inc. is seeking a Fraud Investigation Associate to examine suspicious transactions, identify fraud patterns, assess risks, and support prevention initiatives.

You will handle end-to-end investigations, from detection and triage to reporting, resolution, and prevention, with exposure to chargebacks and payment disputes. The role emphasizes strong analytical skills, precise reporting, and collaboration with internal teams to strengthen fraud detection and controls.

Qualifications

• Bachelor's degree required in any relevant field.
• 1.5–3 years of fraud investigation or financial crime prevention experience.
• Experience managing end-to-end fraud investigations from detection to prevention.
• Hands-on experience with card, wire, online account, and check fraud.
• Strong knowledge of fraud typologies including identity theft, account takeover, and scams.
• Experience in fraud case triage and risk-based prioritization.
• Chargeback investigation and payment dispute experience preferred.

Responsibilities

• Conduct end-to-end fraud investigations from detection to resolution and prevention.
• Investigate card, wire, online account, and check fraud.
• Assess urgency, severity, financial impact, and risk to prioritize cases.
• Identify fraud typologies and suspicious patterns in transaction data.
• Review chargebacks and payment disputes, evaluate evidence, and recommend actions.
• Prepare investigation reports with findings and mitigation recommendations.
• Monitor transactions and support compliance reviews and internal controls.

Skills

Fraud investigations

End-to-end investigations

Chargeback experience

Fraud pattern analysis

Analytical thinking

English communication

Education

Bachelor's degree in any relevant field

Job description

Abou the role: We are seeking a detail-oriented and analytical Fraud Investigation Associate to investigate suspicious transactions, identify fraud patterns, assess risks, and support fraud prevention initiatives. The ideal candidate has experience managing end-to-end fraud investigations, from detection and case triage to investigation, reporting, resolution, and prevention, with exposure to chargebacks and payment disputes.

Work Location: Bridgetown, Quezon City

Work Setup: 100% Onsite (non-negotiable)

Work Shift: Rotational/Flexible Shift

Key Responsibilities:

• Conduct end-to-end fraud investigations, from detection and triage to case resolution, reporting, and prevention.
• Investigate card fraud, wire fraud, online account fraud, and check fraud.
• Assess and prioritize cases based on urgency, severity, financial impact, and risk.
• Identify and investigate fraud typologies, including identity theft, account abuse, account takeover (ATO), profile takeover, and scams.
• Analyze transaction data and supporting evidence to identify suspicious patterns and determine potential fraudulent activity.
• Review chargebacks and payment disputes, evaluate supporting evidence, and recommend appropriate actions.
• Prepare accurate investigation reports, document findings, and recommend measures to mitigate fraud risks.
• Monitor transactions and support compliance reviews, risk management initiatives, and improvements to internal controls.
• Collaborate with internal teams to strengthen fraud detection, investigation, and prevention processes.

Qualifications:

• Bachelor's degree in any relevant field.
• At least 1.5 – 3 years of experience in fraud investigation, fraud analysis, transaction monitoring, or financial crime prevention.
• Proven experience in end-to-end fraud management, covering detection, triage, investigation, reporting, resolution, and prevention.
• Hands-on experience investigating card fraud, wire fraud, online account fraud, and check fraud.
• Strong knowledge of fraud typologies, including identity theft, account abuse, ATO, profile takeover, and scams.
• Experience in fraud case triage and risk-based prioritization.
• Chargeback investigation and payment dispute experience is highly preferred.
• Strong analytical, problem-solving, and decision-making skills, with excellent written and verbal English communication skills.
• Knowledge of compliance requirements, internal controls, and fraud risk mitigation practices.