Fraud Analyst

Risewave Consulting, Inc.; Quezon City; Presencial; PHP 400.000 - 640.000; Jornada completa

Descripción de la vacante

Risewave Consulting, Inc. seeks a Fraud Investigation Associate to own cases from initial alert to final decision, collaborating with US-based colleagues and applying hands-on investigative techniques.

You will manage end-to-end investigations for card, wire, online account, and check fraud, with onsite work at EXXA Tower, Bridgetowne, Quezon City. Strong communication is essential to report findings and support controls.

Formación

• Bachelor’s degree in a relevant field.
• 1.5+ years of fraud investigation experience.
• End-to-end case ownership across card, wire, online account, and check fraud.
• Strong knowledge of fraud typologies.
• Excellent verbal and written communication.

Responsabilidades

• Assess alerts, judge risk, and scope the case.
• Gather evidence from transaction records, account activity, and data.
• Analyze patterns to distinguish genuine behavior from fraud.
• Resolve cases with well-supported conclusions and documentation.
• Report findings to support regulatory reporting and strengthen controls.

Conocimientos

Fraud investigation

Communication

Analytical thinking

Team collaboration

Educación

Bachelor's degree

Descripción del empleo

We are hiring for Fraud Investigation Associate!

Location: EXXA Tower, Bridgetowne, Quezon City (full onsite)

Shift: 24/7 shifting, including weekends and holidays

About the Role

We need a hands-on Fraud Investigator who owns cases from first alert to final decision. This is a true investigator role. You’ll work with US-based colleagues, so strong communication is key.

The End-to-End Investigation You’ll Own

• Assess: Review alerts, judge risk, and scope the case.
• Gather evidence: Pull transaction records, account activity, and customer and system data.
• Analyze: Identify patterns and separate genuine behavior from fraud.
• Resolve: Reach well-supported conclusions, stop losses, and document findings.
• Report: Support regulatory reporting and share insights that strengthen controls.

What You’ll Do

• Investigate card, wire, online account, and check fraud
• Identify typologies: identity theft, account abuse, ATO, profile takeover, and scams
• Monitor transactions and analyze data to detect financial crime
• Support compliance audits, programs, and regulatory reporting

Must-Haves

• Bachelor’s degree in a relevant field
• 1.5+ years of fraud investigation experience
• Proven end-to-end case ownership across card, wire, online account, and check fraud
• Strong knowledge of fraud typologies
• Excellent verbal and written communication