Fraud Analyst

MicroSourcing; Philippines; Hybrid; PHP 420,000 - 620,000; Full time

Benefits offered by this job

Competitive rewards

Collaborative culture

Flexible work arrangements

Career growth

Inclusive team

Job summary

MicroSourcing in the Philippines is seeking a meticulous Fraud Analyst to identify and report fraudulent activity, with emphasis on detection, documentation, and risk management. You will work with multiple teams to investigate suspicious activity and develop controls to mitigate fraud.

The role requires 2–3 years in fraud analysis, excellent English, strong analytical skills, and the ability to handle sensitive information in a hybrid, day-shift setup.

Qualifications

• 2–3 years’ experience in fraud analysis or a similar role.
• Experience in the Australian banking sector is preferred.
• Excellent written and verbal English.
• High attention to detail.
• Ability to handle sensitive personal information.
• Strong organizational and analytical skills.

Responsibilities

• Monitor and investigate fraud within the broker program with focus on detection and remediation.
• Analyze broker files to identify high-risk behavior and follow up actions.
• Investigate suspected fraud or malpractice by brokers.
• Develop relationships with lenders, industry bodies and service providers as part of this function.
• Analyze loan supporting documents to detect patterns or inconsistencies indicative of fraudulent behavior.
• Collaborate with the onshore team, brokers and lenders to gather information and resolve cases.
• Conduct thorough investigations, including reviewing documents and coordinating with authorities when necessary.
• Prepare comprehensive reports on findings, trends, and patterns of fraudulent activity for senior management.

Skills

Fraud analysis

Investigations

Data analysis

Attention to detail

English communication

Problem solving

Sensitive data handling

Job description

Discover your 100% YOU with MicroSourcing!

Position: Fraud Analyst

Location: Eastwood, Libis, Quezon City

Work setup & shift: Hybrid| Day shift

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Job Description

We are looking for a meticulous and detail-oriented Assurance Analyst (Fraud investigator) to identify and report on fraudulent activities. The ideal candidate will have a strong background in fraud detection, document discrepancies, and risk management. You will work closely with various teams to investigate suspicious activities, develop strategies to mitigate fraud, and ensure compliance with regulatory requirements.

• Ensure broker monitoring and surveillance program (Fraud Program) is effectively implemented with a focus on detecting, investigating and remediating poor broker behaviour
• Obtain, analyse and evaluate broker files with a focus on (i) detecting and remediating on poor broker behaviour and (ii) identifying brokers who are high risk and any follow up actions
• Investigate incidences of suspected fraud or malpractice by Connective’s brokers.
• Develop relationships with key stakeholders including lenders, industry bodies and service providers as part of this function.
• Analyze loan supporting documents and data to detect patterns or inconsistencies indicative of fraudulent behavior.
• Collaborate with the onshore team, brokers and lenders to gather necessary information and resolve fraud cases.
• Conduct thorough investigations into suspected fraud, including reviewing documentation, conducting interviews, and coordinating with law enforcement when necessary.
• Compile comprehensive reports on findings, trends, and patterns of fraudulent activity for senior management.

What You Need

Non-negotiables

• 2 to 3 years’ experience as a Fraud Analyst or a similar role focused on fraud detection and prevention
• Preferably has experience in the Australian banking sector
• Excellent written and verbal communication skills in English
• High attention to detail
• Can handle complex situations - Basic problem-solving skills.
• Capable of handling sensitive personal information.
• Good organizational skills needed to manage a high volume of assigned cases.
• Strong analytical and investigative skills, with the ability to detect patterns and anomalies in transactional data

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique, authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.

Join us in celebrating YOU and your 100%! For more information, visit https://www.microsourcing.com/

• Terms & conditions apply