Fraud Risk Analyst

Theprobegroup; Philippines; On-site; PHP 300,000 - 540,000; Full time

Job summary

Probe Group is seeking a Fraud Risk Analyst focused on operational fraud detection, data analysis, and performance integrity. This role is not customer-facing, but centers on identifying risks, investigating patterns, and strengthening controls through data-driven recommendations.

The ideal candidate has 2+ years in fraud/risk/audit, strong analytical and investigative skills, and the ability to handle confidential information. Onsite in Global One, Eastwood, Quezon City with a dayshift schedule.

Qualifications

• At least 2 years of experience in fraud, risk, audit, compliance, QA, or a related field.
• Experience as a Quality Analyst, Trainer, SME, Audit/Compliance Analyst, or similar operational role is an advantage.
• Strong analytical, investigative, and problem-solving skills.
• Comfortable working with performance data, reports, and audit findings.
• Strong attention to detail and ability to handle sensitive information confidentially.
• Good communication and stakeholder management skills.
• Willing to work onsite in Global One, Eastwood, Quezon City.
• Amenable to a dayshift schedule.

Responsibilities

• Analyze employee performance and operational data to identify potential fraud, manipulation, discrepancies, and unusual patterns.
• Conduct regular audits and investigations, including root cause analysis of identified risks.
• Correlate performance KPIs with available data and employee behaviors to identify potential integrity issues.
• Prepare fraud and risk reports and maintain accurate investigation trackers and databases.
• Recommend action plans and process improvements to prevent or minimize fraudulent activities.
• Conduct security, compliance, and process audits, including random floor walks.
• Assist in delivering Fraud Awareness, Social Engineering, and Data Privacy training.
• Support fraud investigations and administrative hearings when required.
• Maintain strict confidentiality when handling investigations and whistleblower cases.
• Collaborate with cross-functional teams on fraud prevention and risk management initiatives.

Skills

Fraud Detection

Data Analysis

Auditing

Investigations

Compliance

Stakeholder Management

Job description

At Probe Group, we’re powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we’re no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than the day before, and our exponential growth is living proof that we have stayed true to this ethos. At Probe, expect to think differently, challenge the norm and find your purpose.

Location: Global One, Eastwood, Quezon City

Work Arrangement: Onsite

Schedule: Dayshift

About the Role

We are looking for a Fraud Risk Analyst focused on operational fraud detection, data analysis, and performance integrity. This is not a customer-facing financial fraud, KYC, AML, or transaction-monitoring role. Instead, you will analyze operational and employee performance data, identify suspicious patterns or process manipulation, investigate potential risks, and help strengthen fraud controls through data-driven recommendations.

Key Responsibilities

• - Analyze employee performance and operational data to identify potential fraud, manipulation, discrepancies, and unusual patterns.
• - Conduct regular audits and investigations, including root cause analysis of identified risks.
• - Correlate performance KPIs with available data and employee behaviors to identify potential integrity issues.
• - Prepare fraud and risk reports and maintain accurate investigation trackers and databases.
• - Recommend action plans and process improvements to prevent or minimize fraudulent activities.
• - Conduct security, compliance, and process audits, including random floor walks.
• - Assist in delivering Fraud Awareness, Social Engineering, and Data Privacy training.
• - Support fraud investigations and administrative hearings when required.
• - Maintain strict confidentiality when handling investigations and whistleblower cases.
• - Collaborate with cross-functional teams on fraud prevention and risk management initiatives.

Qualifications

• - At least 2 years of experience in fraud, risk, audit, compliance, QA, or a related field.
• - Experience as a Quality Analyst, Trainer, SME, Audit/Compliance Analyst, or similar operational role is an advantage.
• - Strong analytical, investigative, and problem-solving skills.
• - Comfortable working with performance data, reports, and audit findings.
• - Strong attention to detail and ability to handle sensitive information confidentially.
• - Good communication and stakeholder management skills.
• - Willing to work onsite in Global One, Eastwood, Quezon City.
• - Amenable to a dayshift schedule.

Important Note

This role focuses on operational and employee-related fraud risk—not customer KYC, AML, credit, or financial transaction monitoring. If you're an analytical professional who enjoys investigating data, identifying patterns, uncovering process gaps, and using insights to prevent operational risk, we'd love to hear from you.

Job summary

Fraud Risk Analyst focused on operational fraud detection, data analysis, and performance integrity. Explore our end-to-end career opportunities across CX strategy, real-time speech analytics, conversational AI, outsourcing and digital transformation solutions. Contribute to projects that transform customer experiences and help leading brands connect with their audiences in meaningful ways.