FRAGRANCE SALES ASSOCIATE

ZC Kings Manpower Janitorial Services Cooperative; Metro Manila; On-site; PHP 201,000 - 335,000; Full time

Benefits offered by this job

Staff discounts on fragrance products

Training and development

Competitive remuneration package

Health and wellness programmes

Job summary

ZC Kings Manpower Janitorial Services Cooperative in Ortigas, Pasig City, Metro Manila is hiring a Fragrance Sales Associate to join our retail team full-time. You will greet customers, share product knowledge, and drive sales while delivering exceptional service.

Ideal candidates have retail or hospitality experience, strong communication skills, and a passion for fragrance products. Fluency in Filipino and English is helpful; weekends/public holidays may be required.

Qualifications

• Experience in retail or hospitality and customer service.
• Strong communication and interpersonal skills.
• Interest in fragrance and beauty products.

Responsibilities

• Greet customers and provide expert guidance on fragrance products.
• Build product knowledge and recommend fragrances based on preferences.
• Process sales accurately and maintain service standards.
• Meet or exceed sales targets through upselling and engagement.
• Maintain an organized fragrance display and handle inquiries.
• Restock shelves and support smooth store operations.
• Adhere to health and safety policies.

Skills

Customer service

Sales experience

Communication skills

Interpersonal skills

Fragrance product knowledge

Upselling

Multitasking

POS proficiency

Tools

Point-of-sale (POS) systems

Job description

About the role

ZC Kings Manpower Janitorial Services Cooperative is seeking a dedicated Fragrance Sales Associate to join our team on a full-time basis. This is an exciting opportunity to work in the dynamic hospitality and tourism sector, where you will be at the forefront of delivering exceptional customer service in the retail environment. Based in Ortigas, Pasig City, Metro Manila, this role is fundamental to driving sales and creating memorable experiences for our customers through expert product knowledge and engaging sales techniques.

About us

ZC Kings Manpower Janitorial Services Cooperative is a service-oriented organisation committed to excellence and customer satisfaction. We pride ourselves on maintaining high standards in the hospitality and tourism industry, with a focus on creating welcoming environments and delivering outstanding service. Our team is passionate about providing customers with quality products and experiences that exceed expectations.

What you'll be doing

• Greeting customers warmly and providing expert guidance on fragrance products and their features
• Building product knowledge to confidently discuss fragrance notes, brands, and recommendations tailored to individual preferences
• Processing sales transactions accurately and efficiently whilst maintaining outstanding customer service standards
• Achieving and exceeding individual and team sales targets through proactive engagement and upselling techniques
• Maintaining an organised and visually appealing retail display of fragrance products
• Handling customer enquiries and resolving concerns professionally and courteously
• Collaborating with team members to ensure smooth operations and a positive work environment
• Restocking shelves and ensuring inventory levels are maintained
• Following company policies and procedures whilst adhering to health and safety standards

What we're looking for

• Previous experience in retail or hospitality service roles, preferably in a sales environment
• Strong communication and interpersonal skills with the ability to engage customers effectively
• A passion for fragrance products and keen interest in the beauty or personal care industry
• Excellent customer service orientation with a commitment to delivering positive experiences
• Ability to work in a fast-paced environment and handle multiple customer interactions simultaneously
• Numeracy skills and proficiency with point-of-sale systems and basic computer applications
• A professional appearance and positive attitude towards work
• Flexibility to work shifts, including weekends and public holidays as required
• Filipino fluency; English proficiency is advantageous

What we offer

• Full-time employment with a stable and supportive organisation
• Competitive remuneration package and regular performance incentives
• Comprehensive employee benefits and wellness programmes
• Opportunities for professional development and career progression within the hospitality and tourism sector
• A collaborative and inclusive work environment where your contributions are valued
• Staff discounts on fragrance and other products
• Training and support to develop your sales and customer service skills

If you are enthusiastic about fragrance products and passionate about delivering exceptional customer service, we would love to hear from you.