Food Server

Il Lupino Prime Manila by Peter Zwiener; Taguig; On-site; PHP 223,200 - 334,800; Full time

Job summary

A Premier Dining Establishment in Taguig is seeking individuals to excel in customer service roles. Responsibilities include greeting guests, serving food and drinks, ensuring guest satisfaction, and adhering to health and safety standards. Ideal candidates have strong communication skills and a passion for providing an exceptional dining experience.

Responsibilities

• Greet guests promptly and take food and beverage orders with accuracy.
• Serve food and beverages in a professional and timely manner, adhering to all food safety and sanitation standards.
• Communicate with kitchen staff to ensure timely and accurate delivery of orders.
• Provide menu recommendations and answer inquiries regarding menu items.
• Ensure guests' satisfaction throughout the meal.
• Handle guest complaints or concerns professionally.
• Set and clear tables, ensuring cleanliness.
• Process payments and provide change or receipts.
• Maintain a clean and organized work environment.
• Assist with other restaurant tasks as needed.
• Uphold all health and safety regulations.

Skills

Excellent Communication Skills

Customer Service Orientation

Knowledge of Menu Items

Multitasking Ability

Attention to Detail

Teamwork

Job description

• Greet guests promptly and take food and beverage orders with accuracy.
• Serve food and beverages in a professional and timely manner, adhering to all food safety and sanitation standards.
• Communicate with kitchen staff to ensure timely and accurate delivery of orders.
• Provide menu recommendations, explain daily specials, and answer any guest inquiries regarding menu items, ingredients, or allergens.
• Ensure guests' satisfaction throughout the meal by checking in periodically, refilling drinks, and offering additional items when appropriate.
• Handle guest complaints or concerns professionally, resolving issues quickly or escalating to management when necessary.
• Set and clear tables, ensuring cleanliness and readiness for the next guest.
• Process payments and provide change or receipts, ensuring accuracy in cash handling or use of POS systems.
• Maintain a clean and organized work environment, including stations, silverware, and service areas.
• Assist with other restaurant tasks as needed, including restocking supplies, taking inventory, or assisting with special events.
• Uphold all health and safety regulations, including food handling and sanitation practices.

Excellent Communication Skills – Ability to communicate clearly and courteously with customers and team members.

Customer Service Orientation – Strong focus on providing a positive dining experience, ensuring guest satisfaction.

Knowledge of Menu Items – Familiarity with food and beverage offerings, including ingredients, preparation methods, and potential allergens.

Multitasking Ability – Efficiently managing multiple tables, orders, and requests while maintaining quality service.

Attention to Detail – Ensuring accurate orders, special requests, and proper table settings to enhance the dining experience.

Teamwork – Collaborating effectively with other staff members, including kitchen and management, to ensure smooth operations.