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SHANG REGENCY HOTELS CORP. in Makati, Philippines, seeks a courteous service professional to greet and seat guests in a warm, professional manner. You will present menus, explain items, take accurate food and beverage orders, and enter them into the POS system, ensuring prompt, correct service.
Responsibilities include maintaining clean dining areas, collaborating with kitchen staff, handling payments, and supporting opening/closing duties while upholding food safety standards.
Greet and seat guests in a warm and professional manner
Present menus and provide detailed information about food and beverage items
Take accurate food and drink orders
Enter orders into the POS system
Serve food and beverages promptly and correctly
Check in with guests to ensure satisfaction and address concerns
Process payments (cash, credit, digital payments)
Maintain cleanliness of tables, dining areas, and service stations
Follow food safety and sanitation guidelines
Collaborate with kitchen and bar staff to ensure timely service
Assist with opening and closing duties as assigned