Restaurant Server

Rose and Jimuel Paluto Restaurant; Iloilo City; On-site; PHP 167,400 - 279,000; Full time

Job summary

A dining establishment in Iloilo City is seeking a friendly and attentive Restaurant Server to ensure excellent dining experiences for guests. Responsibilities include greeting guests, taking orders, serving food, and ensuring satisfaction. The ideal candidate should have strong communication skills and previous experience in food service. This role requires teamwork and a flexible schedule, including weekends and holidays.

Qualifications

• High school diploma or equivalent; college education is a plus.
• Previous experience in food service or customer-facing roles is preferred.
• Strong communication and customer service skills.

Responsibilities

• Greet guests warmly and escort them to tables.
• Take customer orders accurately and relay them.
• Serve food and beverages promptly.

Skills

Communication skills

Customer service skills

Teamwork

Organization skills

Education

High school diploma or equivalent

Job description

We are looking for a friendly and attentive Restaurant Server to provide excellent dining experiences for our customers.

Responsibilities

• As a Restaurant Server, you will be responsible for greeting guests, taking their orders, serving food and beverages, and ensuring the overall satisfaction of guests.
• You will be part of a team that ensures the restaurant operates smoothly and efficiently while delivering top-notch customer service.
• Greet guests warmly as they arrive and escort them to their tables.
• Present menus, provide information about daily specials, and offer recommendations to guests.
• Take customer orders accurately and relay them to the kitchen or bar staff.
• Serve food and beverages promptly, ensuring they meet the restaurant’s quality standards.
• Monitor guests throughout their meal to ensure satisfaction and address any needs.
• Handle customer complaints or concerns professionally and promptly.
• Process payments, handle cash, and operate the register in an accurate and efficient manner.
• Ensure tables are cleaned and reset after guests leave, preparing for the next seating.
• Maintain cleanliness and organization of the dining area, including floors, tables, and restrooms.
• Work closely with kitchen and bar staff to ensure smooth communication and service delivery.
• Assist in restocking supplies, managing inventory, and supporting the overall restaurant operations.
• Adhere to all food safety and hygiene standards.

Qualifications

• High school diploma or equivalent; college education is a plus.
• Previous experience in food service or customer-facing roles is preferred.
• Strong communication and customer service skills.
• Ability to work well in a team and stay organized in a fast-paced environment.
• Ability to carry and serve multiple plates or drinks at once.
• Flexible schedule, including availability on weekends and holidays.
• Basic math skills to handle payments and process transactions.