Food Safety QA Specialist — Remote | Flexible & Impactful

Manatal; Philippines; On-site; PHP 260,000 - 380,000; Full time

Benefits offered by this job

Healthcare on day one

Performance bonuses

Paid time-off with cash conversion

Group life insurance

Job summary

MicroSourcing is seeking a Quality Assurance Officer to support the Food Safety, Quality and Regulatory Manager in maintaining product quality, documentation, and supplier/customer requirements. You will collaborate with suppliers and internal teams to review data, investigate complaints, and maintain quality records.

Responsibilities include reviewing COAs, handling discrepancies, and maintaining QMS documentation, with a focus on Halal/Kosher regulatory records and customer questionnaires.

Qualifications

• Degree or diploma in Food Science, Microbiology, Chemistry, or related field.
• 1-2 years of experience in QA, QC, laboratory, or regulated environments.
• Strong attention to detail when reviewing quality data and documents.
• English communication skills, written and verbal.

Responsibilities

• Review COAs against product specifications and flag out-of-spec results.
• Escalate discrepancies and support investigations into non-conforming products.
• Maintain product documentation, specs, and regulatory records (Halal, Kosher).
• Complete customer quality questionnaires and prepare management review data.
• Record and monitor customer complaints using HubSpot; coordinate investigations.
• Prepare complaint summaries and support corrective actions.
• Monitor recurring quality issues and identify trends for improvement.
• Support the Quality Management System documentation, audits, and inspections.

Skills

English communication

Data handling

Attention to detail

Multitasking

Education

Food Science, Microbiology, Chemistry, or related field

Tools

Excel

CRM platforms

HubSpot

Job description

MicroSourcing is seeking a Quality Assurance Officer to support the Food Safety, Quality and Regulatory Manager in maintaining product quality, documentation, and supplier/customer requirements. You will collaborate with suppliers and internal teams to review data, investigate complaints, and maintain quality records.

Responsibilities include reviewing COAs, handling discrepancies, and maintaining QMS documentation, with a focus on Halal/Kosher regulatory records and customer questionnaires.