Food Dispatcher

R2 Group of Exclusive Brands; Philippines; On-site; PHP 167,000 - 312,000; Full time

Job summary

R2 Group of Exclusive Brands is seeking an on-site Logistics/Operations Coordinator at the Mall of Asia branch to oversee order coordination, quality control, and the delivery workflow. You will ensure accurate orders, proper presentation, and timely dispatch across kitchen, warehouse, and courier teams.

In this fast-paced role, you will maintain dispatch logs, coordinate with couriers, resolve delays, and uphold food safety standards.

Qualifications

• Experience in restaurant operations, food processing, or logistics is required.
• Ability to stay calm and organized in a fast-paced environment.
• Strong knowledge of basic food safety and sanitation guidelines.
• Clear verbal communication for coordinating with staff and couriers.
• Willing to be assigned at Mall of Asia branch.

Responsibilities

• Receive, review, and organize incoming customer orders or production tickets for accuracy and completeness.
• Check food presentation, temperature, garnish completeness, and packaging standards before release.
• Act as the main link between kitchen crews, warehouse staff, and delivery drivers or riders.
• Allocate ready orders to delivery personnel based on priority, proximity, and availability.
• Address delays, missing items, or customer complaints swiftly to maintain service flow.
• Maintain logs of dispatched items, delivery statuses, and inventory counts.

Skills

Multitasking

Communication

Attention to detail

Problem solving

Education

High school diploma

Job description

Key Responsibilities

• Order Coordination: Receive, review, and organize incoming customer orders or production tickets for accuracy and completeness.

• Quality Control: Check food presentation, temperature, garnish completeness, and packaging standards before release.

• Communication: Act as the main link between kitchen crews, warehouse staff, and delivery drivers or riders.

• Logistics & Assignment: Allocate ready orders to delivery personnel based on priority, proximity, and availability.

• Problem Resolution: Address delays, missing items, or customer complaints swiftly to maintain service flow.

• Documentation: Maintain logs of dispatched items, delivery statuses, and inventory counts.

Requirements & Skills

• Experience: at least 1 year working in restaurant operations, food processing, or logistics.

• Multitasking: Ability to stay calm and organized in a fast-paced environment.

• Compliance: Strong knowledge of basic food safety and sanitation guidelines.

• Communication: Clear verbal skills for coordinating with staff and third-party couriers.

• Education: High school graduate; college level is an advantage.

• Wiling to be assigned in Mall of Asia branch.