Food Court Operations Coordinator

SM Supermalls; Iloilo; On-site; PHP 360,000 - 480,000; Full time

Job summary

SM Supermalls is seeking to support the operations of its Food Court group across daily operations, sales, merchandise, and stock administration. The role will focus on tenant and customer relations, inventory control, and comprehensive administrative duties to align with company policies and laws.

The candidate will contribute to service standards, training initiatives, and overall business goals while adhering to country regulations and mall operations requirements.

Responsibilities

• Support food court operations by assisting in managing janitorial, security, and manpower services to maintain high service standards.
• Coordinate tenant relations by addressing lease and operational concerns, attending meetings, and conducting facility quality audits.
• Oversee merchandise and stock handling to ensure accurate inventory, timely distribution, and prevention of losses or breakages.
• Manage administrative tasks such as report preparation, document processing, and accurate tenant billing.
• Promote learning and growth through continuous training, skill development, and participation in talent development initiatives.

Skills

Sales Management

Risk Mitigation

Project Management

Product Management

Process Optimization

Problem Solving

Networking & Opportunity IDENT IFI C A

Legal & Regulatory Compliance

Financial Acumen

Facility & Space Optimization

Customer Orientation

Complaint Management

Communication

Results Oriented

Purpose Driven

Mindful Malasakit

Innovative

Exceptional

Job description

SM Supermalls is seeking to support the operations of its Food Court group across daily operations, sales, merchandise, and stock administration. The role will focus on tenant and customer relations, inventory control, and comprehensive administrative duties to align with company policies and laws.

The candidate will contribute to service standards, training initiatives, and overall business goals while adhering to country regulations and mall operations requirements.