Food Court Manager - SM City Gensan

SM Supermalls; General Santos; On-site; PHP 600,000 - 900,000; Full time

Job summary

SM Supermalls is seeking an experienced leader to plan, direct, and optimize the Food Court operations at the General Santos site. The role emphasizes daily operations, sales achievement, tenant and customer relations, and collaboration with marketing, leasing, and support teams to align with company goals.

You will build a high-performing team, ensure service quality and clean operations, manage budgets, control expenses, and ensure compliant lease and regulatory standards while driving

Qualifications

• Experience in managing large-scale food court operations and tenant relations.
• Strong knowledge of financial management, budgeting, and cost control.
• Ability to coordinate with marketing, leasing, and support groups.
• Excellent communication and problem-solving skills.

Responsibilities

• Oversee overall foodcourt operations, ensuring cleanliness, service quality, and customer satisfaction.
• Manage financial performance by achieving sales and income targets, controlling expenses, and preparing budgets.
• Build strong tenant relationships through regular coordination, performance reviews, and timely resolution of operational concerns.
• Ensure proper merchandise handling, stock management, and compliance with lease and operational standards.
• Lead and develop the foodcourt operations team through effective people management, training, and performance support.

Skills

Sales Management

Risk Mitigation

Project Management

Process Optimization

Problem Solving

Networking & Opportunity

Legal & Regulatory Compliance

Financial Acumen

Facility & Space Optimization

Customer Orientation

Complaint Management

Communication

Job description

Job Description

5 - 10 Years

Group Company: Shopping Center Management Corporation

Hierarchy:Carpark Operations:

Position description: To plan, lead, organize, and control the operations of the Food Court branch in the areas of daily operations, sales, tenant and customer relations, as well as coordinate with different functional heads including marketing, leasing, and other support groups in order to enhance the contribution of Food Court to the mall, which support overall business goals and adhering to the policies of the company as well as the laws, rules and regulations of the country.

Primary Responsibilities

• Oversee overall foodcourt operations, ensuring cleanliness, service quality, and customer satisfaction.
• Manage financial performance by achieving sales and income targets, controlling expenses, and preparing budgets.
• Build strong tenant relationships through regular coordination, performance reviews, and timely resolution of operational concerns.
• Ensure proper merchandise handling, stock management, and compliance with lease and operational standards.
• Lead and develop the foodcourt operations team through effective people management, training, and performance support.

• Intermediate in Sales Management, Risk Mitigation, Project Management, Product management, Process Optimization, Problem Solving, Networking & Opportunity Identification, Legal & Regulatory Compliance, Financial Acumen, Facility and Space Optimization, Customer Orientation, Complaint Management, Communication
• ME in Results Oriented, Purpose Driven, Mindful (“Malasakit”), Innovative, Exceptional

Job Snapshot

Updated Date

26-10-2026

Job ID

Jobs_4295

Hierarchy

Food Court Operations

Location

Experience

5 - 10 Years

Employment Type

Employee Sub Type

Full time

SM Supermalls is one of Southeast Asia’s largestmall developers and operators, with 90 malls in the Philippines and 9 in China.It is owned by the publicly listed SM Prime Holdings, Inc., one of the region’slargest integrated property developers.

With an average daily foot traffic of 4.5 millionin the Philippines and 300,000 in China, plus over 20,000 tenant stores, joinus in shaping experiences loved by both employees and the communities we serve.