FMCG Sales Support Specialist: Relationships & Fulfillment

Recruit Now Singapore Pte Ltd; Santo Niño 1st; On-site; PHP 1,749,000 - 2,095,000; Full time

Job summary

Recruit Now Singapore Pte Ltd is seeking a Sales Support Coordinator to support customers and drive sales operations. The role involves building strong customer relationships, handling orders and quotations, and coordinating with Sales and Warehouse for timely deliveries.

Ideal candidates hold a Diploma in Business/Marketing/Administration and have at least 2 years of related experience. Location is Pasir Panjang; salary is gross $3500.

Qualifications

• Diploma in Business, Marketing, Admin or relevant (required).
• Minimum 2 years of working experience as a Sales Support Coordinator (required).

Responsibilities

• Build and maintain strong relationships with existing customers while providing excellent customer service.
• Identify and follow up on new sales opportunities through outbound calls and customer enquiries.
• Monitor customers' ordering patterns and inventory levels, and proactively recommend stock replenishment.
• Process and manage sales orders received through various channels accurately and in a timely manner.
• Prepare sales quotations and assist with enquiries in collaboration with the Sales & Marketing Manager.
• Coordinate closely with customers, the Sales team, and the Warehouse to ensure timely order fulfilment and deliveries.
• Handle customer enquiries, feedback, and complaints professionally, escalating issues when necessary.
• Maintain accurate sales records and update daily sales reports.
• Support the Sales team by processing phone orders and providing quotations based on approved pricing.
• Prepare and maintain delivery orders, store orders, visitation forms, and other sales-related documentation.
• Perform general administrative duties, including filing, document preparation, and record maintenance.
• Assist in implementing promotional activities, price updates, and other sales initiatives.

Skills

Customer service

Sales support

Education

Diploma in Business, Marketing, Admin or relevant

Job description

Recruit Now Singapore Pte Ltd is seeking a Sales Support Coordinator to support customers and drive sales operations. The role involves building strong customer relationships, handling orders and quotations, and coordinating with Sales and Warehouse for timely deliveries.

Ideal candidates hold a Diploma in Business/Marketing/Administration and have at least 2 years of related experience. Location is Pasir Panjang; salary is gross $3500.