Sales Support Executive (Order Management)

Recruit Now Singapore Pte Ltd; Santo Niño 1st; On-site; PHP 1,649,000 - 1,976,000; Full time

Job summary

Recruit Now Singapore Pte Ltd is seeking a Sales Support Executive for its Pasir Panjang operations. The role focuses on servicing customers, processing orders, and supporting the Sales team.

Ideal candidates hold a Diploma in Business/Marketing/Admin or a related field and have at least 2 years of experience as a Sales Coordinator. Strong communication and coordination skills with customers, warehouses and internal teams are essential.

Qualifications

• Diploma in Business/Marketing/Admin or relevant.
• Minimum 2 years of working experience as a Sales Coordinator.

Responsibilities

• Servicing of existing and new customers
• Build and maintain strong relationships with existing customers
• Communicating with customers, making outbound calls to potential customers, and following up on leads
• Monitor their regular order patterns and inventory needs
• Proactively recommend re-orders or stock replenishment based on usage trends
• Process and manage all sales orders retrieved from various channels accurately and promptly
• Ensure proper documentation and filing of delivery orders and related records
• Coordinate with customers, internal Sales team, and Warehouse to ensure timely delivery and customer satisfaction
• Attend to customer enquiries, feedback, and complaints; elevate to relevant parties when necessary
• Maintain and update daily sales data
• Assist in preparing sales quotations and handlingenquiries in alignment with the S&M Manager
• Perform administrative duties such as filing, printing of store orders, and preparation of visitation forms
• Sales support- assisting phone-in orders, quoting prices based on agreed terms with the S&M Manager
• Support the Sales team in the execution of promotional activities and price updates
• Maintain records of competitor activities, advertisements, and industry insights as assigned
• Handle incoming calls from the general line and transfer them to the appropriate departments or individuals as needed
• Ensure timely and courteous responses to all incoming queries
• Ad Hoc Responsibilities such as supportfield sales operations when needed. Perform other related duties and tasks as assigned by the S&M Manager

Education

Diploma in Business/Marketing/Admin or relevant

Job description

• $3300 + Bonus




• Established Food Industry Heritage




• Recognised Portfolio of Heritage Brands




• Growing and Diversifying FMCG Business




• Wide Product & Category Exposure

Our Client has decades of experience in sourcing, importing and distributing food products is looking for qualified candidates to join us asSales Support Executive.

Responsibilities:

• Servicing of existing and new customers




• Build and maintain strong relationships with existing customers




• Communicating with customers, making outbound calls to potential customers, and following up on leads




• Monitor their regular order patterns and inventory needs.




• Proactively recommend re-orders or stock replenishment based on usage trends.




• Process and manage all sales orders retrieved from various channels accurately and promptly.




• Ensure proper documentation and filing of delivery orders and related records.




• Coordinate with customers, internal Sales team, and Warehouse to ensure timely delivery and customer satisfaction.




• Attend to customer enquiries, feedback, and complaints; elevate to relevant parties when necessary.




• Maintain and update daily sales data




• Assist in preparing sales quotations and handlingenquiries in alignment with the S&M Manager.




• Perform administrative duties such as filing, printing of store orders, and preparation of visitation forms.




• Sales support- assistin phone-in orders, quoting prices based on agreed terms with the S&M Manager.




• Support the Sales team in the execution of promotional activities and price updates.




• Maintain records of competitor activities, advertisements, and industry insights as assigned.




• Handle incoming calls from the general line and transfer them to the appropriate departments or individuals as needed.




• Ensure timely and courteous responses to all incoming queries.




• Ad Hoc Responsibilities such as supportfield sales operations when needed.Perform other related duties and tasks as assigned by the S&M Manager.

Requirements:

• Diploma in Business, Marketing, Admin or relevant




• Minimum 2 years of working experience as a Sales Coordinator

Other Information:

• Location: Pasir Panjang




• Salary will commensurate according to experience & qualifications




• Working Days/Hours: 5 Days/Office Hours




• The Company strives to achieve employee satisfaction and provides conducive working environment, attractive incentives and remuneration to all staff.