FMCG & Beauty Seller Growth Lead

ByteDance; Philippines; On-site; PHP 600,000 - 900,000; Full time

Job summary

ByteDance is seeking a Commerce Ops professional to join our team in Taguig. You will help FMCG, personal care and beauty marketplace sellers succeed by guiding store setup, performance optimization, and campaign execution, delivering strategic insights and fostering influencer collaborations.

You will focus on acquiring and supporting merchants to grow on the platform and to deliver excellent customer experiences.

Qualifications

• Minimum Qualifications: Bachelor’s Degree or equivalent practical experience.
• 3+ years of experience within E-Commerce industry
• Familiar with FMCG Brands

Responsibilities

• Acquire and incubate brands, principals and big merchants that contribute large GMV share.
• Build and maintain relationships with merchants, negotiate and secure best deals based on campaign or seasonality.
• Discover new collaborative opportunities into merchants' short-term and long-term development plans and build JBPs.
• Maintain service quality provided by seller - low cancellation and return rate, shipping LT, and other components to increase conversion rate and customer satisfaction.
• Manage merchants by leveraging scalable incubation and management programs and tools.

Job description

ByteDance is seeking a Commerce Ops professional to join our team in Taguig. You will help FMCG, personal care and beauty marketplace sellers succeed by guiding store setup, performance optimization, and campaign execution, delivering strategic insights and fostering influencer collaborations.

You will focus on acquiring and supporting merchants to grow on the platform and to deliver excellent customer experiences.