Flight Desk Specialist – Fares, Ticketing & GDS

Cloudstaff; Mandaluyong; Hybrid; PHP 334,800 - 446,400; Full time

Benefits offered by this job

Comprehensive health insurance

Flexible leave credits

Quarterly perks boxes

Annual Performance Review with Salary Increase

Company-provided PC/Laptop

Tech-on-wheels Support

Employee Social Clubs

Mental Wellness Employee Assistance

In-house psychiatrist support

Employee Share Units program

Cloudstaff Dream Points

Job summary

Cloudstaff is looking for a Flight Desk Consultant in Mandaluyong, Philippines. This hybrid position involves effectively managing ticketing functions, engaging with airline partners, and ensuring accurate recordkeeping. Candidates must have mandatory experience in fares and ticketing, and be familiar with IATA codes and GDS systems. The role supports career advancement and offers comprehensive benefits, including health insurance and flexible leave credits.

Qualifications

• Experience in airline fares and ticketing is mandatory.
• Proficient in GDS input/output and MS Office.
• Understanding of IATA airline and city codes required.

Responsibilities

• Perform all ticketing functions efficiently with minimal errors.
• Communicate with airline partners for inquiries and resolutions.
• Ensure record updates and reconciliation processes are accurate.

Skills

Experience in fares and ticketing

GDS input / output

MS Office

IATA Airline and City Codes

Attention to Detail

Problem Solving

Continuous Learning

Adaptability

Action Orientated

Decision Making

Positive Approach & High Energy

Job description

Cloudstaff is looking for a Flight Desk Consultant in Mandaluyong, Philippines. This hybrid position involves effectively managing ticketing functions, engaging with airline partners, and ensuring accurate recordkeeping. Candidates must have mandatory experience in fares and ticketing, and be familiar with IATA codes and GDS systems. The role supports career advancement and offers comprehensive benefits, including health insurance and flexible leave credits.