Flight Ticketing & Travel Support Agent (Manila)

Sapient Global Services; Manila; On-site; PHP 312,000 - 469,000; Full time

Benefits offered by this job

Competitive salary with performance incentives

Mentorship and training opportunities

Health insurance

Paid training

Job summary

A travel customer service provider is hiring for the position of Flight Ticketing Agent in Manila. This full-time role requires handling travel inquiries and assisting customers with bookings, ensuring quality service and satisfaction. Ideal candidates should be High School graduates, customer-focused, and have basic computer skills. The position offers competitive salary benefits, including incentives, training, and health insurance. It requires working on-site in Metro Manila, with potential shifts including weekends and holidays.

Qualifications

• Must be customer-focused and detail-oriented.
• Basic computer skills are necessary.
• Preference for college graduates.

Responsibilities

• Respond to travel inquiries via phone, chat, or email.
• Assist with flight, hotel, or tour reservations.
• Document interactions and booking details accurately.

Skills

Customer-focused

Detail-oriented

Solution-driven

Basic computer skills

Education

High School or Senior High School graduate

College preferred

Job description

A travel customer service provider is hiring for the position of Flight Ticketing Agent in Manila. This full-time role requires handling travel inquiries and assisting customers with bookings, ensuring quality service and satisfaction. Ideal candidates should be High School graduates, customer-focused, and have basic computer skills. The position offers competitive salary benefits, including incentives, training, and health insurance. It requires working on-site in Metro Manila, with potential shifts including weekends and holidays.