Flexible-Shift Customer Service Representative (Virtual)

DIMO ENTERPRISES & OVERSEAS PLACEMENT AGENCY; Mabalacat; On-site; PHP 167,000 - 279,000; Full time

Job summary

DIMO Enterprises & Overseas Placement Agency in Clark Freeport Zone, Pampanga, seeks enthusiastic Customer Service Representatives for a full-time role. You will be the voice of the company, assisting customers across multiple channels and delivering outstanding service.

This is ideal for newbies and career starters, offering a flexible virtual process and a supportive environment to develop practical skills in handling inquiries, resolving issues, and documenting interactions.

Responsibilities

• Respond promptly and professionally to customer enquiries via phone, email, chat and other communication channels
• Resolve customer issues and concerns with efficiency, empathy and a solutions-focused approach
• Provide accurate information about products and services to customers
• Document all customer interactions and maintain detailed records in our systems

Job description

DIMO Enterprises & Overseas Placement Agency in Clark Freeport Zone, Pampanga, seeks enthusiastic Customer Service Representatives for a full-time role. You will be the voice of the company, assisting customers across multiple channels and delivering outstanding service.

This is ideal for newbies and career starters, offering a flexible virtual process and a supportive environment to develop practical skills in handling inquiries, resolving issues, and documenting interactions.