Omni-Channel Support Specialist - Flexible Hours

Metacom Careers; Malabon; Vor Ort; PHP 201.000 - 257.000; Vollzeit

Zusammenfassung

Metacom Careers in the Philippines seeks a customer service representative to provide exceptional support across phone, email, and live chat channels. You will resolve inquiries, schedule appointments, and document interactions while collaborating with teammates to improve service delivery.

The role requires at least 2 years in customer service, strong English skills, and the ability to work well in a fast-paced call center environment with flexible hours.

Qualifikationen

• 2+ years in customer service (as stated)
• Strong English skills and clear communication
• Ability to work in a fast-paced call center environment with flexible hours

Aufgaben

• Provide support across phone, email, and live chat channels
• Resolve inquiries and questions from customers
• Schedule appointments and document interactions
• Collaborate with teammates to improve service delivery

Kenntnisse

Customer service

English proficiency

Call center experience

Communication

Team collaboration

Tools

CRM software

Jobbeschreibung

Metacom Careers in the Philippines seeks a customer service representative to provide exceptional support across phone, email, and live chat channels. You will resolve inquiries, schedule appointments, and document interactions while collaborating with teammates to improve service delivery.

The role requires at least 2 years in customer service, strong English skills, and the ability to work well in a fast-paced call center environment with flexible hours.