Flexible Customer Success Analyst - Data & Insights

NielsenIQ; Philippines; On-site; PHP 480,000 - 600,000; Full time

Benefits offered by this job

Flexible working environment

Volunteer time off

LinkedIn Learning

Employee-Assistance-Program (EAP)

Job summary

NielsenIQ is seeking a candidate in the Philippines for a Customer Success/Analytics-friendly role that supports data-driven client engagements. You will compile, analyze, and interpret sales and consumer data, and deliver client-ready reports and presentations.

The position emphasizes collaboration with client partners, strong English communication, and the ability to work in a digitally enabled environment with cross-functional teams.

Qualifications

• Bachelor's degree from a reputable university.
• Strong communication and analytical skills with client-facing experience.
• Business and financial acumen and ability to interpret data.
• Understanding of growth and brand strategy.
• Excellent presentation and storytelling skills, English proficiency.
• Ability to work independently in a digitally enabled environment.
• Strong organizational and interpersonal skills.
• Knowledge of Microsoft Office; retail data experience is a plus.
• Basic statistics knowledge is an added advantage.

Responsibilities

• Summarize data in tables, charts, and graphs.
• Analyze and interpret sales data and consumer data.
• Deliver final reports and presentations with recommendations.
• Review data for errors and inconsistencies.
• Use internal tools and data sources.
• Maintain COE processes and manage client expectations.
• Interact with client staff on routine issues.
• Discuss analysis design to answer client questions.
• Discuss design and calculate the Quantified Business Opportunity.
• Drive time and cost effectiveness on projects.
• Support meeting COE objectives overall.

Skills

Communication skills

Analytical skills

Business acumen

Presentation skills

Independent worker

Education

Bachelor's Degree from reputable universities

Tools

Microsoft Office

Job description

NielsenIQ is seeking a candidate in the Philippines for a Customer Success/Analytics-friendly role that supports data-driven client engagements. You will compile, analyze, and interpret sales and consumer data, and deliver client-ready reports and presentations.

The position emphasizes collaboration with client partners, strong English communication, and the ability to work in a digitally enabled environment with cross-functional teams.