Fleet Coordinator

Unison Computer Systems Inc.; Pasig; On-site; PHP 240,000 - 300,000; Full time

Job summary

Unison Computer Systems Inc. is seeking a dependable Dispatch Coordinator to oversee daily dispatch, shipping, and delivery activities. The role requires coordinating with drivers, couriers, carriers, and warehouse staff to ensure timely and accurate order fulfillment.

The candidate should be organized, detail-focused, and comfortable managing multiple shipments in a fast-paced environment, with strong communication skills and proficiency in basic software tools.

Qualifications

• College graduate or equivalent with good communication skills.
• Experience in dispatch, logistics, shipping, transportation, or operations is a plus.
• Strong planning, organizational, and time-management abilities.
• High level of accuracy and attention to detail.

Responsibilities

• Oversee and monitor daily dispatch, shipping, and delivery activities.
• Track shipments from dispatch through final delivery and provide status updates.
• Review delivery schedules and identify delays or issues.
• Coordinate with drivers, couriers, carriers, warehouse, and customers.
• Follow up on delayed, missed, damaged, or problematic shipments.
• Work with warehouses to ensure orders are complete and ready for dispatch.
• Maintain shipment details and delivery statuses in internal systems.
• Ensure shipping documents and records are complete and accurate.
• Respond to customer inquiries and provide progress updates.
• Handle routine transportation concerns and escalate when needed.
• Prepare daily dispatch and operational reports.
• Monitor performance and follow company processes.

Skills

Planning

Time management

Organization

Communication

Attention to detail

Multitasking

Independence

Education

Bachelor's degree or college graduate

Tools

Microsoft Office

Google Workspace

Job description

Job Description:

Job Description

We are looking for a dependable, organized, and detail-focused Dispatch Coordinator to oversee and support day-to-day shipping and delivery activities. This role will be responsible for monitoring shipment progress, coordinating delivery schedules, communicating with drivers and logistics partners, and ensuring that orders are dispatched and delivered correctly and within the expected timeframe. The successful candidate should be proactive, highly organized, and comfortable managing multiple shipments and resolving operational concerns in a fast-paced work environment.

Key Responsibilities

• Oversee and monitor daily dispatch, shipping, and delivery activities.
• Track shipments from dispatch through final delivery and provide accurate status updates.
• Review delivery schedules and proactively identify possible delays or issues.
• Coordinate closely with drivers, couriers, carriers, warehouse personnel, and customers.
• Follow up and take appropriate action on delayed, missed, damaged, incomplete, or problematic shipments.
• Work with the warehouse team to confirm that orders are complete, accurate, and prepared for dispatch.
• Maintain and update shipment details, tracking information, and delivery statuses in internal systems.
• Ensure shipping documents, records, and related information are complete and accurate.
• Respond to customer inquiries and provide updates regarding shipment and delivery progress.
• Handle routine transportation and delivery concerns and elevate urgent or complex issues to the appropriate personnel.
• Prepare daily dispatch, shipping, and operational reports as required.
• Monitor shipping and delivery performance and ensure established company processes and procedures are consistently followed.
• Perform other logistics, dispatch, and operations-related tasks as assigned.

Qualifications

• College graduate.
• Previous experience in dispatch, logistics, shipping, transportation, or operations is an advantage.
• Strong planning, organizational, and time-management abilities.
• Excellent verbal and written communication skills, with strong follow-through.
• High level of accuracy and attention to detail.
• Capable of handling and monitoring multiple shipments, schedules, and tasks simultaneously.
• Basic computer proficiency and working knowledge of Microsoft Office or Google Workspace.
• Familiarity with shipping, inventory, transportation, or logistics management systems is a plus.
• Able to work effectively with minimal supervision while also contributing positively to a team.
• Comfortable working under pressure and in a fast-paced operational environment.

Requirements: