Five-Star All-Day Dining Manager

Niccolo Hotels; Manila; On-site; PHP 1,200,000 - 1,800,000; Full time

Job summary

Marco Polo Ortigas Manila is seeking an experienced head for the All-Day Dining Restaurant to drive profitability and guest satisfaction in line with five-star standards.

You will plan, organize, direct, and control all F&B operations, focusing on revenue growth, cost control, and exceptional service across the outlet. Collaboration with hotel departments is essential to ensure smooth operations and uphold brand commitment.

Qualifications

• Bachelor’s degree in Hospitality Management or related field.
• 3–5 years of progressive F&B management experience in luxury or 5-star hotels.
• Proven ability to lead, train, and motivate a diverse team.
• Strong budgeting, cost control, payroll management, and revenue optimization.
• Demonstrated ability to deliver exceptional guest experiences, resolve complaints, and build relationships.
• Hands-on knowledge of restaurant operations, inventory management, scheduling, and hygiene/safety standards.
• Excellent verbal and written communication; liaise with multiple departments.

Responsibilities

• Ensures F&B revenue targets are achieved while controlling operating expenses and payroll.
• Oversees daily restaurant operations, including inventory management, scheduling, and compliance with hotel standards.
• Delivers exceptional guest service by handling inquiries, resolving complaints, and fostering strong customer relationships.
• Leads, trains, and evaluates staff to maintain high service standards and build an efficient, professional team.
• Manages administrative tasks such as reporting, rostering, and coordination with other departments to ensure smooth operations.

Skills

Leadership

Budgeting

Cost control

Payroll management

Revenue optimization

Guest experience

Staff training

Communication

Education

Bachelor’s degree in Hospitality Management or related field

Tools

Hotel management software

Job description

Marco Polo Ortigas Manila is seeking an experienced head for the All-Day Dining Restaurant to drive profitability and guest satisfaction in line with five-star standards.

You will plan, organize, direct, and control all F&B operations, focusing on revenue growth, cost control, and exceptional service across the outlet. Collaboration with hotel departments is essential to ensure smooth operations and uphold brand commitment.