FinTech Training Lead: Elevate Frontline Skills

JuanHand; Pasig; On-site; PHP 420,000 - 640,000; Full time

Benefits offered by this job

Competitive compensation

Growth opportunities

ICED Tea culture

Job summary

WeFund is a leading fintech company in the Philippines, seeking a Business Training Specialist to design, deliver, and improve training across operational units. The role focuses on closing performance gaps and developing practical learning solutions aligned with business needs.

You will conduct onboarding and ongoing skills trainings, support learning course development, and ensure knowledge transfer across operations, products, and policies. On-site work is required.

Qualifications

• Bachelor's degree or above.
• At least 3 years in training or learning and development with design and facilitation experience.
• Strong logical thinking and the ability to quickly grasp new operations.
• Excellent written and verbal communication; willingness to share knowledge.
• Conversational level English required; on-site work alignment with business hours.
• Fintech or financial services experience preferred.

Responsibilities

• Design, deliver, and continuously improve training programs for operations units.
• Lead onboarding, ongoing skills enhancement, and other trainings as needed.
• Conduct knowledge transfer sessions on operations, products, policies, and systems.
• Develop learning courses with market research and frontline practices in mind.
• Identify performance gaps and implement solutions to improve performance.

Skills

Training design

Facilitation

Communication

Knowledge transfer

Education

Bachelor's degree or above

Job description

WeFund is a leading fintech company in the Philippines, seeking a Business Training Specialist to design, deliver, and improve training across operational units. The role focuses on closing performance gaps and developing practical learning solutions aligned with business needs.

You will conduct onboarding and ongoing skills trainings, support learning course development, and ensure knowledge transfer across operations, products, and policies. On-site work is required.