Fintech Merchant Growth Associate: Onboard & Expand

Hammerjack Pty Ltd; Philippines; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Competitive compensation

Leadership development

Collaborative environment

Job summary

Hammerjack Pty Ltd is seeking a Merchant Onboarding & Acquisition Lead in the Philippines to drive merchant growth and seamless onboarding. You will own the onboarding journey, engaging with merchants from kickoff to go-live, and coordinate with internal teams to resolve operational issues.

The role requires 2–4 years in fintech/payments, strong leadership, and excellent communication. You will collaborate across departments to optimize onboarding and merchant satisfaction.

Qualifications

• Bachelor's degree in Business, Finance, Marketing, or a related field.
• 2–4 years of experience in merchant acquisition, partnerships, or business development in fintech, banking, or payments.
• Familiarity with QRPH, POS systems, online payment gateways, or digital wallets.
• Experience with SMEs, enterprise clients, and digital platforms.
• Demonstrated leadership mindset and initiative.

Responsibilities

• Identify, engage, and acquire new merchants aligned with growth strategy.
• Lead end-to-end onboarding for new merchants, including kickoff calls and system integration.
• Build and maintain long-term merchant relationships with proactive support.
• Manage onboarding timelines, coordinate cross-functional teams, and report updates.
• Understand merchant needs to tailor onboarding and address challenges.
• Collaborate with support teams to streamline onboarding processes.

Skills

Merchant acquisition

Partnerships

Business development

KYC/AML

CRM

Leadership mindset

Communication

Presentation

Education

Bachelor's degree in Business, Finance, Marketing, or related field

Tools

POS systems

QRPH

Online payment gateways

Digital wallets

Job description

Hammerjack Pty Ltd is seeking a Merchant Onboarding & Acquisition Lead in the Philippines to drive merchant growth and seamless onboarding. You will own the onboarding journey, engaging with merchants from kickoff to go-live, and coordinate with internal teams to resolve operational issues.

The role requires 2–4 years in fintech/payments, strong leadership, and excellent communication. You will collaborate across departments to optimize onboarding and merchant satisfaction.