A financial institution in the Philippines is seeking an Operations Manager to oversee daily banking operations, ensuring compliance and efficient service delivery. The ideal candidate will have a Bachelor's degree in a related field and 3-5 years of experience in banking operations, preferably with supervisory experience. This role involves managing staff, implementing internal controls, and addressing customer service concerns, making it essential for maintaining high service standards.
Qualifications
3–5 years of experience in banking operations.
Supervisory or managerial experience is preferred.
Experience in rural banking is an advantage.
Responsibilities
Oversee daily branch operations including deposits, withdrawals, and loan processing.
Ensure compliance with regulations and implement internal control procedures.
Supervise operations staff and conduct training.
Skills
Leadership
Organizational skills
Analytical ability
Problem-solving
Education
Bachelor’s Degree in Business Administration, Banking & Finance, Accountancy, or related field
Job description
A financial institution in the Philippines is seeking an Operations Manager to oversee daily banking operations, ensuring compliance and efficient service delivery. The ideal candidate will have a Bachelor's degree in a related field and 3-5 years of experience in banking operations, preferably with supervisory experience. This role involves managing staff, implementing internal controls, and addressing customer service concerns, making it essential for maintaining high service standards.