Fintech IT Support Specialist - Hardware, Network & CCTV

eTap Inc.; Makati; On-site; PHP 279,000 - 446,400; Full time

Benefits offered by this job

Competitive Salary

Good Perks & Benefits

Opportunity for growth in technology

Collaborative environment for innovation

Job summary

eTap Inc. is looking for an IT Help Desk Support professional in Makati, Philippines. This role involves providing effective technical assistance to resolve hardware, software, and network-related issues. You will also support installation, configuration, and maintenance of IT equipment, ensuring seamless operations.

The ideal candidate holds a degree in IT and has 1‑3 years of relevant experience, with strong problem-solving and customer support skills. Joining eTap means contributing to financial innovation!

Qualifications

• At least 1-3 years experience in IT support or a similar role.
• Basic knowledge of hardware, software, and network troubleshooting.
• Knowledge of Firewall Management and installation of IT equipment.

Responsibilities

• Provide timely technical assistance to end-users.
• Assist in installation and maintenance of IT equipment.
• Log, track, and manage IT incidents and service requests.

Skills

IT support experience

Technical troubleshooting

Basic hardware/software knowledge

Firewall management

Team collaboration

Education

Bachelor's degree in IT, Computer Science, or related field

Tools

CCTV systems

Network cabling

Job description

eTap Inc. is looking for an IT Help Desk Support professional in Makati, Philippines. This role involves providing effective technical assistance to resolve hardware, software, and network-related issues. You will also support installation, configuration, and maintenance of IT equipment, ensuring seamless operations.

The ideal candidate holds a degree in IT and has 1‑3 years of relevant experience, with strong problem-solving and customer support skills. Joining eTap means contributing to financial innovation!