FinTech Billing & Banking CSR – Antipolo

Gratitude Philippines; Manila; On-site; PHP 201,000 - 312,000; Full time

Job summary

Gratitude Philippines is hiring for Customer Service Support at East Gate Business Center – Antipolo. The openings range from 100 to 200 positions. The role requires handling Financial or FinTech accounts with a focus on billing, collections, and banking inquiries.

Strong communication and client-facing experience are essential. High school graduates are welcome, with 12 years of education or 2 years of college preferred. TESDA/vocational graduates are encouraged to apply.

Qualifications

• At least 6 months of BPO experience handling Financial or FinTech accounts.
• Experience in billing, collections, banking, claims, or insurance.
• Customer-facing or client-facing experience is required.
• Excellent verbal and written communication skills.
• High School Graduates are accepted.
• At least 12 years of education or 2 years in college.
• Vocational/TESDA graduates are welcome.
• Email handling experience is an advantage but not required.
• POS (Point of Sale) experience is an advantage.
• International account experience is preferred.

Skills

BPO experience

Financial accounts

Billing & collections

Customer-facing

Communication skills

Email handling (adv)

POS experience (adv)

Education

High School Graduate

12 years or 2 years in college

TESDA / Vocational

Job description

Gratitude Philippines is hiring for Customer Service Support at East Gate Business Center – Antipolo. The openings range from 100 to 200 positions. The role requires handling Financial or FinTech accounts with a focus on billing, collections, and banking inquiries.

Strong communication and client-facing experience are essential. High school graduates are welcome, with 12 years of education or 2 years of college preferred. TESDA/vocational graduates are encouraged to apply.