FINRA Licensed Retirement Specialist – On-site, Sign-On

EXL; Muntinlupa; On-site; PHP 711,000 - 852,000; Full time

Benefits offered by this job

Day 1 HMO Coverage

Learning and Development Programs

Career Growth and Advancement

Inclusive work environment

Meal for onsite applicants

Raffle prizes

Sign-on bonus

Job summary

EXL is hiring a retirement planning advisor to provide expert guidance to customers on retirement accounts and investment options. You will help clients select IRAs and 401(k) plans, process related transactions, and ensure compliance with FINRA rules.

The role requires a FINRA Series 6 or 7 license and at least 1 year of BPO or customer service experience. This is an on-site position in Northgate, Alabang with competitive salary and benefits.

Qualifications

• High school diploma or equivalent; bachelor’s degree in finance, business, or related field preferred.
• 1+ year of BPO or customer service experience required.
• Valid FINRA Series 6 or 7 license required.

Responsibilities

• Provide expert retirement planning guidance to customers and assess their goals.
• Assist customers with retirement account selections (IRAs, 401(k), etc.).
• Process retirement transactions per FINRA regulations and policy.
• Address inquiries regarding retirement products and account management.
• Maintain detailed records of customer interactions and transactions.
• Educate customers on retirement planning strategies and regulatory requirements.
• Collaborate with internal teams to resolve complex retirement issues.
• Stay updated on regulatory updates and product developments.
• Meet performance targets and quality standards.

Skills

Customer service

Communication

CRM familiarity

Problem solving

Regulatory compliance

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

CRM systems

Financial software

Job description

EXL is hiring a retirement planning advisor to provide expert guidance to customers on retirement accounts and investment options. You will help clients select IRAs and 401(k) plans, process related transactions, and ensure compliance with FINRA rules.

The role requires a FINRA Series 6 or 7 license and at least 1 year of BPO or customer service experience. This is an on-site position in Northgate, Alabang with competitive salary and benefits.