Financial & Travel Customer Experience Specialist
Recruitify_HR
14 days+
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Benefits offered by this job
Job summary
A leading recruitment agency is seeking a Financial & Travel Customer Service Representative located in Davao del Sur, Philippines. The role involves providing exceptional customer service, resolving inquiries related to travel and financial services, and maintaining industry knowledge. Candidates should possess a Bachelor's degree and 3-5 years of experience in customer service. This position offers an attractive salary of up to 30K alongside benefits such as performance bonuses and an annual company trip.
Qualifications
- 3-5 years in customer service roles, preferably in financial or travel industries.
- Experience meeting performance metrics.
- Ability to assist in training new hires.
Responsibilities
- Provide exceptional customer service to clients in financial and travel sectors.
- Assist customers with inquiries regarding travel bookings and financial services.
- Resolve customer complaints efficiently and professionally.
- Collaborate with other departments to ensure smooth operations.
Skills
Strong verbal and written communication skills
Proficiency in CRM software
Proficiency in Microsoft Office Suite
Empathetic
Detail-oriented
Ability to work under pressure
Education
Bachelor’s degree in Finance, Business Administration, or related field
Job description
A leading recruitment agency is seeking a Financial & Travel Customer Service Representative located in Davao del Sur, Philippines. The role involves providing exceptional customer service, resolving inquiries related to travel and financial services, and maintaining industry knowledge. Candidates should possess a Bachelor's degree and 3-5 years of experience in customer service. This position offers an attractive salary of up to 30K alongside benefits such as performance bonuses and an annual company trip.
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