Financial Services Associate - Training, HMO & Growth

Metacom Careers; Pasig; On-site; PHP 212,000 - 234,000; Full time

Benefits offered by this job

Paid Training

HMO Coverage

Government-Mandated Benefits

13th Month Pay

22 Paid Leaves

Career growth opportunities

Job summary

Metacom Careers in Rockwell, Pasig City is seeking fresh graduates for a BFSI customer support role. You will handle inquiries related to banking, financial, and insurance products, provide accurate information, and document interactions.

This onsite position requires a willingness to work a shifting schedule, including weekends and holidays. No call center experience is required, and a rewards package includes paid training, 22 paid leaves, HMO coverage, 13th month pay, and career growth

Qualifications

• Fresh graduates are welcome to apply.
• No call center experience required.
• Strong English communication skills (B2) requested.
• Willing to work onsite in Rockwell, Pasig City.

Responsibilities

• Handle customer inquiries related to banking, financial, and insurance products and services.
• Provide accurate information regarding accounts, transactions, policies, and company services.
• Resolve customer concerns professionally while ensuring a positive customer experience.
• Document customer interactions and update account records accurately.
• Follow company policies, security standards, and compliance procedures.
• Meet quality, productivity, and customer satisfaction targets.
• Participate in paid training and continuous learning programs.

Skills

English proficiency (B2)

Education

High School Graduate (Old Curriculum)

Senior High School Graduate

ALS Graduate

Job description

Metacom Careers in Rockwell, Pasig City is seeking fresh graduates for a BFSI customer support role. You will handle inquiries related to banking, financial, and insurance products, provide accurate information, and document interactions.

This onsite position requires a willingness to work a shifting schedule, including weekends and holidays. No call center experience is required, and a rewards package includes paid training, 22 paid leaves, HMO coverage, 13th month pay, and career growth