Financial Account Associates - With or without exp | Pasig

Metacom Careers; Pasig; On-site; PHP 391,000 - 614,000; Full time

Benefits offered by this job

Performance bonus

HMO

Professional development

13th month pay

Employee recognition programs

Job summary

Metacom Careers is hiring a Financial Account Representative for a voice-based banking and financial services account in Pasig. No banking or call center experience required; finance background is a plus.

The role offers paid training, on-site work, and a shifting schedule with a full-time employment contract. Responsibilities include assisting customers with inquiries, processing payments, and explaining terms and fees, while ensuring compliance and accurate record-keeping.

Qualifications

• College Graduate
• No banking or call center experience needed — finance background a plus
• High accuracy and attention to detail

Responsibilities

• Assist customers with account inquiries, transactions, and balances
• Process payments, disputes, and account adjustments
• Explain account terms, fees, and financial products
• Verify customer identity per compliance procedures
• Resolve billing and transaction complaints
• Document interactions accurately for compliance

Education

College Graduate

Job description

Financial Account Associates - With or without exp | Pasig

On-site - Pasig No Exp Required Bachelor Full-time

Job Description

Employee Recognition and Rewards

Performance Bonus, Incentives

Government Mandated Benefits

Insurance Health & Wellness

HMO

Professional Development

Job Training, Professional Development

Metacom Careers is hiring a Financial Account Representative for a voice-based banking and financial services account. No call center or banking experience required — a finance background is a plus.

When You're Ready for a Fresh Start

Working in a financial account can feel intimidating, especially when you're expected to handle customer accounts, transactions, and sensitive information with accuracy.

You may be thinking:

• “What if I don't have banking or BPO experience?”
• “What if I make a mistake when handling account details?”
• “Can I learn financial products and compliance procedures?”
• “How will I handle customers with billing or transaction concerns?”

You don't need previous banking experience to get started. With paid training, coaching, and hands-on learning , you can build your confidence while developing customer service, financial, and problem-solving skills.

• Work Setup: Onsite
• Schedule: Shifting Schedule
• Employment Type: Full-Time
• Salary: Competitive Package (discussed upon application)
• Education: College Graduate

Responsibilities

• Assist customers with account inquiries, transactions, and balances
• Process payments, disputes, and account adjustments
• Explain account terms, fees, and financial products
• Verify customer identity per compliance procedures
• Resolve billing and transaction complaints
• Document interactions accurately for compliance

Qualifications

• College Graduate
• No banking or call center experience needed — finance background a plus
• Comfortable with numbers and compliance procedures
• High accuracy and attention to detail
• Willing to work onsite on a shifting schedule
• HMO from Day 1
• Paid training
• Paid leave credits
• 13th Month Pay
• Government-mandated benefits
• Employee recognition programs

Why Join Metacom Careers

• Practical entry point into banking, fintech, or financial support
• No experience required — training on products and compliance provided
• Build accuracy, financial literacy, and customer service skills
• Gain experience handling financial account concerns
• Growth path to Senior Associate, QA, or Team Lead

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