Finance Shared Services Director – Global Operations & Governance

Genesys Cloud Services, Inc.; Manila; Hybrid; PHP 4,000,000 - 8,000,000; Full time

Job summary

Genesys Cloud Services, Inc. is seeking a Director, Finance Shared Services in Manila, Philippines. The role leads Record to Insight, Global Expense Management, and PS Finance operations, ensuring timely month-end and close processes, with strong governance and performance management.

The candidate will manage Senior Managers, drive continuous improvement, and collaborate with Finance, Legal, HR, and IT to align with business priorities and controls.

Qualifications

• BS Accountancy and CPA are required.
• 10+ years of leadership experience in a Shared Services environment.
• Experience across multiple finance towers (R2R, AP, T&E, OTC, PS Finance) is preferred.
• Strong governance, KPI management, and stakeholder communication skills.

Responsibilities

• Own day-to-day operations across FSSC towers with SLA adherence.
• Lead governance reviews, KPI dashboards, and root cause analysis.
• Coach Senior Managers and drive succession planning.
• Partner with Strategic Finance, Controllership, Legal, HR, and IT.
• Ensure internal controls and audit readiness, with process documentation.

Skills

Leadership

Stakeholder management

Executive communication

Problem solving

Team leadership

Education

BS Accountancy

CPA

Tools

Workday

Job description

Genesys Cloud Services, Inc. is seeking a Director, Finance Shared Services in Manila, Philippines. The role leads Record to Insight, Global Expense Management, and PS Finance operations, ensuring timely month-end and close processes, with strong governance and performance management.

The candidate will manage Senior Managers, drive continuous improvement, and collaborate with Finance, Legal, HR, and IT to align with business priorities and controls.