Director, Finance Shared Services - Operational Excellence

Genesys; Metro Manila; On-site; PHP 3,000,000 - 5,500,000; Full time

Benefits offered by this job

Flexible work culture

Volunteer time off

Well-being resources

Learning & development

Job summary

Genesys Manila is seeking a Director, Finance Shared Services to lead day-to-day operations across Record to Insight, Global Expense Management, and Professional Services Finance Operations. The role ensures accurate financial processes and timely closes while upholding internal controls and governance.

The Director will provide strong people leadership, manage Senior Managers, and align with business objectives.

Qualifications

• BS Accountancy is required.
• CPA certification is required.
• Experience in Shared Services operations (R2R, A/P, Travel & Expense, O2C, PS Finance).
• Strong leadership of senior leaders and cross-functional teams.
• Strong governance, KPI, and operational metrics understanding.

Responsibilities

• End-to-End Service Delivery Ownership across FSSC teams (R2I, GEM, PS Finance).
• Ensure adherence to SLAs, KPIs, quality standards and close cycles.
• Monitor backlog, throughput, productivity, and service accuracy.

Skills

Leadership

Stakeholder management

Executive communication

Problem solving

Team leadership

Education

BS Accountancy

CPA certification

Tools

Workday ERP

Job description

Genesys Manila is seeking a Director, Finance Shared Services to lead day-to-day operations across Record to Insight, Global Expense Management, and Professional Services Finance Operations. The role ensures accurate financial processes and timely closes while upholding internal controls and governance.

The Director will provide strong people leadership, manage Senior Managers, and align with business objectives.