Finance Operations Manager | Hybrid - Ortigas
Cloudstaff
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Benefits offered by this job
Job summary
Cloudstaff is seeking a Finance Operations Manager to lead the offshore finance operations team. The role focuses on AP/AR, cash application, reconciliations, and tax support, with strong emphasis on automation and AI-enabled improvements.
You will coordinate with the U.S. controllership team, establish daily to monthly operating rhythms, and drive offshore scalability while ensuring accuracy and timely close. Hybrid work in Ortigas, Philippines.
Qualifications
- Bachelor’s degree in Accounting, Finance, or related field.
- 6+ years in accounting operations, finance operations, or offshore delivery.
- 2+ years in people leadership or supervisory roles.
- Experience with SLA-driven processes, controls, and escalation procedures.
- Operational accounting leadership with offshore delivery focus.
Responsibilities
- Lead offshore finance ops team including AP/AR, cash application, and reconciliations.
- Coordinate with US controllership and drive automation and AI use to scale offshore delivery.
- Establish operating rhythms, dashboards, aging queues, and SLAs.
- Coach team, manage workload, and ensure process improvements.
Skills
Education
Tools
Job description
Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered! Join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role?
Role: Finance Operations Manager
Work Arrangement: Hybrid
Location: Philippines - Ortigas
Schedule: Mid/Morning Shift
The Manager, Finance Operations leads the offshore finance operations team supporting accounting and transactional finance activities. The role is responsible for managing offshore execution of AP, AR, cash application, cash operations support, routine accounting tasks and sales and use tax activities, while ensuring strong coordination with the U.S. controllership team and driving automation, workflow improvement and practical use of AI to scale offshore delivery.
- Manages offshore finance operations team members responsible for AP processing, vendor maintenance, Invoice coding, weekly payment processing, AR support, cash application, Collections, bank activity support, reconciliations, invoice research and routine accounting support.
- Manages the M&A integration reconciliations for AR and AP
- Manages integrations between Workday and various third party vendors, including our Bank
- Manages Client payment portals
- Establishes daily, weekly and monthly operating rhythms for offshore finance work, including dashboards, aging queues, issue logs, service-level metrics, error tracking and escalation protocols.
- Drives process automation, workflow redesign and practical AI use cases to reduce manual work, improve accuracy, shorten cycle times and increase offshore scalability.
- Partners with the Controller to transition work offshore, document procedures, train resources, test handoffs and ensure continuity during process migration.
- Reviews offshore-prepared reconciliations, journal entry support, AP/AR exception reports, cash application output and tax support schedules for completeness and accuracy.
- Coordinates with U.S. accounting, billing, treasury, tax, procurement and operations teams to resolve transaction issues, reduce rework and improve turnaround times.
- Builds offshore team capability through coaching, workload management, cross-training, quality checks, automation discipline and continuous improvement of standardized processes.
- Bachelor’s Degree in Accounting, Finance, Business Administration or related field, or equivalent experience.
- Six+ years of accounting operations, finance operations, shared services, offshore delivery, AP, AR, cash application, tax operations or related experience.
- Two+ years of people leadership, team lead, supervisor or manager experience, preferably in an offshore, shared services or distributed finance operating model.
- Experience managing recurring finance processes with service-level expectations, quality controls, exception reporting, process documentation and escalation procedures.
- This is primarily an operational accounting and finance leadership role.
- Responsible for leading offshore execution of accounting and transactional finance activities.
- Requires direct people leadership experience.
- Will manage an offshore team, establish operating rhythms, coach team members, and drive process improvements.
- Requires at least two years of leadership experience.
- All-expense-paid, 3-day technical training in Pampanga
- Global experience: Work alongside a top 10 global accounting firm
- Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
- Up to 24 leave credits per year
- Flexible leave credits which may be used for vacation, emergency and sick leaves
- Endless opportunities for career advancement
- Exclusive ATM inside the office for employee's convenience
- Annual Performance Review with Salary Increase
- We set you up for success with a company-provided PC/Laptop and fiber internet connection
- Look forward to weekly office perks for work from office staff - Free Coffee, Meals and Beer Fridays!
- Top notch workplace with first class VIP lounge and game rooms
- Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
- Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
- Mental Wellness Employee Assistance program through Lifeworks
- In-house psychiatrist available to support employees' well-being
- Become part of the Employee Share Units program
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